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Hilton Xi'an

5.0 of 5
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No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Ranked #4 of 1,189 hotels in Xi'an
4.5 of 5 stars 44 Reviews
Hilton Xi'an
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44 reviews from our community

    Trip type
Traveller rating
    26
    11
    5
    2
    0
Date Rating
Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2012

I stayed here for three nights while touring Xi'an. The Hilton Xi'an is a luxury hotel and, like other new luxury hotels in China, the opulence can be jaw-dropping. The rooms are elegant and have all the extras you would expect -- hair dryer, wash cloths, complimentary bottled water, comfortable beds and a variety of pillows. The reception/lobby area is... More

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See 2 more reviews by RichmondTraveler55 for Xi'an
Boston, Massachusetts
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 May 2012

I spent a weekend in this hotel and enjoyed my experience overall :) They do get some things right but they need to work on another few things. To start off with hits - 1. Beautiful hotel with a gorgeous lobby - I travel a lot and spend almost 6 months a year or more in hotels. This hotel has... More

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Cape Town
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 19 May 2012

This hotel met all my expectations of a 5-star Hilton hotel. Impeccable property, great and efficient service, "ok" food and an enjoyable experience. The only but with this hotel is that I was not comfortable with the location. It is central, but the surroundings are not quite what I would expect of a 5-star hotel. The beds were also quite... More

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NJ
Top Contributor
111 reviews 111 reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

... location not the best. The hotel and staff were helpful. The hotel was immaculate; excellent breakfast buffet. Comfortable rooms - very clean.

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See 3 more reviews by JAR103 for Xi'an
Jessicacaizy, General Manager at Hilton Xi'an, responded to this review
18 May 2012

Thank you for taking the time to write a review of our hotel. I was delighted to read that you are satisfied with our service and facilities. Regarding to the location, Hilton Xi'an is located within the ancient city wall which only takes 15 to 20 min. by walking from the hotel, and 25 min. to walk to the bell... More

London
Top Contributor
57 reviews 57 reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 29 April 2012
2
people found this review helpful

We stayed here for 3 nights in April in a club room and were very impressed. We were on an advance purchase rate which was very good value. This is a new luxury hotel and is well located within the city walls and close to the station. The reception is huge and impressive. The staff at the main reception desk,... More

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See 3 more reviews by TheHolidayQueen for Xi'an
Jessicacaizy, General Manager at Hilton Xi'an, responded to this review
18 May 2012

Thank you for your positive comments on this website and I wanted to personally respond and thank you. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your impression of our staff and... More

Milwaukee, Wisconsin
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 April 2012

This hotel is newly built. It was in a great location, 10 minute walk to the wall and 20 minute walk to the bell and drum towers. You would need to drive to the Terra Cotta warriors or the Wild Goose Pagoda. Very clean. wonderful lobby! We had beautiful art in our room and the room itself was superior. There... More

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See 3 more reviews by K H for Xi'an
Jessicacaizy, General Manager at Hilton Xi'an, responded to this review
18 May 2012

Dear Guest, Thank you for taking the time to write a response after your recent visit. I am happy to learn that you are satisfied with our hotel's facilities and service. acturally we have a night market towards the hotel where you can try different local speciality. Wanda Plaza shopping mall is just few minutes walk from the hotel, very... More

Dublin, California
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 28 April 2012

You are immediately greeted by superb staff, welcoming you the hotel. The lobby is huge and very tastefully decorated, in Asian art. The check in process was simple, quick, and easy. Luggage being taken to my room. As was the case at The Hilton Wangfujing, the staff was superb. Every whim taken care of. The room was immaculate and I... More

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Jessicacaizy, General Manager at Hilton Xi'an, responded to this review
18 May 2012

Thank you for taking the time to write a review of our hotel. I am pleased to read that you had a fantastic stay and found the staff 'make' the hotel and your stay memorable and enjoyable, it is such a pleasure to receive such positive feedback I look forward to welcoming you all back to the Hilton Xi'an very... More

Fair Lawn, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 April 2012

Very nice hotel, and the restautant was excellent...they even kept the restaurant open just for me since I had arrived from the airport very late. The rooms were very modern, large, nicely decorated, and the bed was very comforatble.

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Jessicacaizy, General Manager at Hilton Xi'an, responded to this review
18 May 2012

Thank you for your positive comments on this website. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements. Once again thank you for your truly valuable comments. I hope that we will be able to look forward to welcoming you back to... More

Boulder, Colorado
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 April 2012

Fantastic property with a superb staff. I would rank it equally with the Hilton Wangfujing. - Located close to the ancient city wall - Short taxi ride to train station - Close to other city sites and shopping district - Great staff - Beautiful lobby makes a nice first impression Overall, this Hilton was a fantastic refuge to return after... More

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See 3 more reviews by CountinPlaces for Xi'an
Jessicacaizy, General Manager at Hilton Xi'an, responded to this review
18 May 2012

Dear Guest, Thank you for taking the time to write a response after your recent visit. I was delighted to read that you have a positive visit to this hotel and found the location, service, food, facilities 'make' the hotel and your stay memorable and enjoyable, it is such a pleasure to receive such positive feedback I look forward to... More

Rochester, NY
1 review
5 of 5 stars Reviewed 23 April 2012

A slice of heaven for a weary American traveller in China! This hotel ranks right up there with the Grand Floridian in Orlando, FL

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Jessicacaizy, General Manager at Hilton Xi'an, responded to this review
18 May 2012

I cannot thank you enough for your kind comments on tripadvisor with regards to your recent stay. We at the Hilton Xi'an take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. I truly hope to welcome you back in the not so distant future. Yours sincerely Lilian... More

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Additional Information about Hilton Xi'an

No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Price range (per night):* INR9,251 - 13,654

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