Stayed here for 3 nights touring China, Hotel is brand new properly the best Sheraton i have stayed at. Chose a Club room the staff Grace Effy and Tracy went above and beyond the best. There were some AC problems at the beginning but were resolved quickly. Walked to the Great wall about a mile and muslim quarter

Pros: impressive lobby, pretty chandelier, marble everywhere, new hotel (so hopefully still very clean), activated carbon in rooms helps you feel better about pollution and odors, just a step away from a subway station, standard Sheraton beds Cons: service not good, and we're SPG members, too. The room rate was misleading, and the staff was unprepared. Courtesy seemed better for... More

Booked a two night stay here using Starwood points. Since we are s.p.g. platinum members, we received an upgrade to a suite upon check in (thank you very much!). The suite was spacious and well designed. The room was very quiet and we had no issues with any smoke smell, as was mentioned in another review.The hotel had only been... More

The room was excellent, the pool and jacuzzi were nice too. The smell of cigarette smoke was a bit overwhelming throughout the entire hotel. The air conditioner just pumps in the foul smelling air, so the point of having a non-smoking room is rendered meaningless. To that point, why are there ashtrays in non-smoking rooms? The Link @ Sheraton service... More

We were lucky enough to stay in the Xi'an Sheraton just a couple of weeks after is opened as part of our honeymoon trip to China (Beijing, Xi'an and Shanghai were on our itinerary). The first thing I have to say is that I absolutely LOVE Xi'an. I hope we had stayed there longer than we did! It has a... More

Any time you stay at a brand new hotel, your expectations are pretty high. This place has only been open for 2 months and everything is immaculate and modern. But the prices are (i.m.h.o.) fair enough for a 4 star hotel. What really put them over the top was their new "Western Style" Steak House Restaurant. They told us they... More

The hotel is next to a subway station. The room is clean and the amenities are in very good quality, e.g. The french press coffee pot is lovely and the tea bags are of TWG brand! We stayed three nights but very cool one night that I could not sleep! There were many choices for breakfast and the cappuccino was... More