This hotel it is not in a wonderful location of Guilin,but is so clean and well decorated that we really had a good time there.The rooms are spacious and the bathrooms very modern,nice jacuzzi,fridge ,tv and wifi.We only had breakfast there which was huge and very Chinese,not great the sweets as in most of the hotels in China ,but for... More

the worst hotel in our entire trip to china,,,,,, very rude staff especially in the breakfast restaurant, uclean rooms and bathrooms, unfriendly staff at the reception....... not a pleasant stay at all. The chef ( a young guy)refused to make an omlette for me and wanted me to just eat what was placed on the buffet table...... When I refused... More

We only stayed one night at the Plaza (it was a convenient stopping point as we flew in late and were travelling on a river boat cruise on the Li River then next day). The hotel was clean and pretty efficients. The rooms were nice and we had connecting rooms which was really good. The hotel has an unusual lobby... More

My husband and I stayed at this hotel for the beginning of our tour of China. We did not have a choice of hotel as it was part of the tour. We stayed at this hotel for 4 nights. We found the staff rude, very few speak English. Check in was easy as we had our tour guide with us... More

At first sight the Guilin Plaza looked like a clean and glossy 4 or 5 star hotel. Unfortunately it fell far far short of the promise. We could accept that it was not in the nicest part of town and surrounded by building works, but we were a bit disappointed to be pointed by staff in the direction of the... More

When you read the reviews as a whole, they are correct. This is a very average hotel, but may be one of the better options in town. Rooms are clean and quiet, large, but beds are hard.

Hotel stank of grease, hotel libby was shabby with high pressure salesman, chinese restaurant was dreadful, breakfast was poor, staff couldn't care less. So bad that we abandoned the Hayes and Jarvis trip and booked into another hotel. Avoid!

Our family booked two nights in two rooms at this hotel. For some reason I must have read the wrong reviews here in tripadvisor! The bathrooms were clean, but the beds were as hard a rocks and smell of varnish was over powering. We had to change from two rooms on the 5th floor to one on the 7th floor... More

My girlfriend booked the hotel as part of a tour package in Shanghai. However, when we got their because I was a "foreigner" they demanded I pay extra. I'm not sure the conditions of the tour package related to locals only rate or not or where the mix up occurred, but the "extra" itself that I had to pay was... More