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All 262 Guilin hotels »

Sheraton Guilin Hotel

4.0 of 5
No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
Hotel amenities
Sheraton Guilin Hotel
Ranked #5 of 262 hotels in Guilin
4.0 of 5 stars 459 Reviews
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459 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Club lounge(7)
  • Breakfast buffet(6)
  • Li River cruises(4)
  • Elephant Trunk Hill(3)
  • Free internet(3)
Traveller rating
    146
    215
    80
    13
    5
Only show reviews for Family (50) | Couples (109) | Business (16)
Date Rating
Canberra, Australia
Top Contributor
113 reviews 113 reviews
Reviews in 71 cities Reviews in 71 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 June 2012 NEW

This hotel was good. The room was reasonable but the lighting could have been better. The modern bathroom had a walk in shower with a separate bath. The hotel has two restaurants. Breakfast was good. The staff is very friendly and helpful. The hotel is within easy walking distance of the markets and also the beautiful park. I would stay... More

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Decatur, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 May 2012 NEW

I stayed at the Guilin Sheraton Hotel for 3 nights in early May, 2012. I have mixed emotions about the hotel. It has a great location! It appears to have been built in two parts and there are a number of problems with the layout. In addition, the wing I was in smelled very heavily of mildew. The staff was... More

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Dubai
Senior Contributor
32 reviews 32 reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

I believe Guilin Sheraton is one of the eldest 5 star hotels in Guilin but it is still a five star. All the rooms, lobby and other amenities seeps to be renewed and in good condition. I had booked a classic room by my Starpoints at SPG club and asked for upgrade to a king size bed room to pay... More

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Rita Qin, Online Distribution Executive at Sheraton Guilin Hotel, responded to this review
1 June 2012

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for sharing your stay experience on TripAdvisor and we have shared your feedback with our management associates. We are very sorry to know that our employees cause you almost missed the flight. For the issue I have to explain to you, the taxi fare from here to the airport is... More

Louisville
Senior Contributor
28 reviews 28 reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 May 2012

The Sheraton Guilin is sits on an ideal lakefront location. It has a beautiful view. It is ideally located near art galleries, vendors, etc. The lobby is attractive. The rooms are very elegant. We were upgraded. Our room was very well appointed with wooden furniture, a very comfortable bed, and a moderately sized bathroom. The breakfast is outstanding .I would... More

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Rita Qin, Online Distribution Executive at Sheraton Guilin Hotel, responded to this review
25 May 2012

Dear guest, Warm greetings from The Sheraton Guilin. Thank you for taking the time to send your comments on TripAdvisor. Our team truly cares about guest’s experiences and is always striving to improve. We sincerely appreciate your high evaluation. In particular all the beds in our hotel are Sheraton Sweet Sleeper Bed; it helps you get a perfect sleep. We... More

Buderim, Australia
Top Contributor
80 reviews 80 reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 May 2012

A nice place to stay with a lovely Italian restaurant on the top floor. Great breakfasts and a nice room. When you stay there you can go for a walk along the Li river in the morning and see all the people doing the morning exercises. Also near the hotel on a side street hotel exit is an art place... More

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Rita Qin, Online Distribution Executive at Sheraton Guilin Hotel, responded to this review
18 May 2012

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor and we have shared your feedback with our management associates. In deed our Riviera restaurant is the unique and exclusive restaurant in Guilin, the restaurant terrace is the good place to overlook the Li River. We hope to have another... More

Bad Homburg, Germany
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 13 May 2012

The hotel has a real problem. Many rooms are build around a restaurant and sitting area of the hotel. So if you booked to this hotel (my rooms were prebooked as part of a roundtrip) try to get a room far away from this part of the hotel. There are some rooms that are not so near to the hall.... More

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Rita Qin, Online Distribution Executive at Sheraton Guilin Hotel, responded to this review
18 May 2012

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor and we have shared your feedback with our management associates. We sincerely appreciate your high evaluation for our room, breakfast and service, and we are very sorry the noise from coffee shop to disturb you. We will take action to... More

Fort Myers, Florida
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 May 2012

We pulled up to the hotel and was happy to see it had a great location. The staff was most helpful and checkin was smooth. The rooms are very comfortable and quiet but they are a little dated. It was fine though as they are very clean and that is a priority with me. There was nothing really for me... More

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Rita Qin, Online Distribution Executive at Sheraton Guilin Hotel, responded to this review
11 May 2012

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor. Our team truly cares about guest’s experiences and is always striving to improve. Comments such as yours are a wonderful compliment. We are currently in the process of replacing the elevator, we believe you will get a new feeling next... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 7 May 2012 via mobile

Good location as the pedestrian mall is just around the corner. Understand that this is an old hotel. But the design, layout and room setting all need an urgent update to modern day standards, seriously. The room we had was really crampef. Fortunately we were there only for a night. We could have booked inti Shangri La though its location... More

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Rita Qin, Online Distribution Executive at Sheraton Guilin Hotel, responded to this review
11 May 2012

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor. It is always our mission to provide consistent and high-quality products as the brand of Sheraton. Thus we will quickly look into the problems and make the improvement as soon as possible. We hope to have another opportunity to welcome... More

australia
Senior Contributor
31 reviews 31 reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 May 2012

Stayed at the Sheridan in April 2012 for 3 nights. it is not a 5 star but on the way. Rooms and bathroom do need some work in refurbishment. The western breakfast was not being replenished quick enough for the volumes of people arriving so we decided to go and have the Chinese breakfast. The food was very good and... More

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Rita Qin, Online Distribution Executive at Sheraton Guilin Hotel, responded to this review
11 May 2012

Dear guest, Warm greetings from The Sheraton Guilin, Sheraton Guilin hotel is a international five star hotel in the city center of Guilin. We hope to have opportunity to welcome you to our hotel. Best regards, More

Orange County, CA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 30 April 2012

Even though we were upgraded to a club room, the whole hotel smelled of cigarettes and staleness. In Gulin, we experienced the most spitting and smoking, right in front "no smoking" signs. Rooms, lobby and elevator were shabby, and there was renovation going on either next door or under our room, so a mid-day rest was impossible. You had to... More

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Rita Qin, Online Distribution Executive at Sheraton Guilin Hotel, responded to this review
4 May 2012

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor. Our team truly cares about guest’s experiences and is always striving to improve. We are sorry to learn your feeling in Guilin and our hotel. We have shared your feedback with our management team and we will make the improvement... More

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Additional Information about Sheraton Guilin Hotel

  • Sheraton Guilin
  • Guilin Sheraton
Address: No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
Price range (per night):* INR6,385 - 10,586

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Sheraton Guilin Hotel
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