We had a great stay at the Sapphire. The bed was the biggest we've ever slept in. We also loved the little alcove. The girls at the front desk did not speak the best English, but we had all our questions answered. The gal doing the tours was great. Everything worked out perfectly. Since we were complete tourists, and only... More

The room faced a lot of garbage & derelict apartments.the room decor was odd.it looked like a brothel with painted gold lamp shades & purple velvet everywhere.the staff offer no service & don't speak English.WIFI is only in the lobby.no breakfast or cafe that we saw.reasonable location but will find a better choice next time

This hotel is well situated, within walking distance to Elephant Trunk Park and the night market is right below. Turn to one corner of the hotel is a convenience store and bakery/cafe. The room was clean, quite spacious for the and price we paid. Very good deal. We signed up for the Li River cruise with the hotel and it... More

We stayed for one night on 17th March, 2013 after visiting Dazhai. Check-in was fast and without hassle (room booked through Agoda ). To our delight, the room was big and appeared as advertised. There wasn't any cigarettes smell as commended by others. Though we stayed on the 4th floor facing night market below, there was no noise disturbance at... More

If all you want is clean sheets and low price, then this is the place for you. There are no amenities most are accustomed to. They charge you for the bottled water in your room, the towels are thread bare, the carpet is heavily soiled and stained, no refrigerator, no safe, the shower leaks all over the bathroom floor. In... More

Excellent hotel. The location is excellent, as well as the rooms. Extremely confortable, nice English speaking staff. I strongly recommend. The only thing I can say that was not perfect was the wifi, that was only in the lobby.

We've stayed at this hotel just a night, we've arrived late in the night, but we really liked it, the hotel is redecorated, the room is big enough, the bathroom was nice, but didn't find it nice to have condoms for buying in the room, although it might be useful... anyway it was the first time for us to find... More

The best thing about this hotel is the location especially for Muslim traveller. Very near to halal eateries.Spacious room and the free airport pickup. Things that need improvement about this hotel:- English speaking staff Provide english channels. Coffee sachets (only chinese tea provided) Complimentary mineral water ( very expensive charge for a bottle 500ml - 8yuan) Travel desk should provide... More

we arrived late in guilin and only stayed one night in order to catch the li river cruise to yangshuo where we stayed for three days. being conscious of the low price of the room, we were hoping that the hotel was a hidden amazing bargain and gem, but it wasn't. the sapphire hotel was adequate for our needs -... More