I was here for a training and a business trip back then. This hotel definitely deserves 5-star in mainland Chinese standard. The location is convenient and has the typical luxurious Ritz Carlton characteristic - a comfy bed, nice interior and an amazingly big washroom. I was working till 7.30am in the morning for a 8.30am presentation. Hungry at 4am when... More

This property is hard not to love. The moment you see the building, to the time you enter their sweet smelling lobby, with the Chinese tea by the Concierge. We tried to determine the scent but couldn't! We wanted it for our home. hahaha All their front liners speak decent English. Their breakfast is very nice. Too many choices, I... More

So im a fan of Ritz-Carlton Hotels and i did my best to try and stay in their hotels. That is until this stay, somehow i didn't notice before now how annoying the internet thing is. Yes the Hotel is beautiful and smells great once you come in (important in china) rooms delightful, the staff does its best do be... More

Good location, good services, rooms are in good size but shower water not good enough by 5 star hotel standard , beds are too soft. Breakfast are good . Pools are great .

Rooms are lovely, just what you would expect for a Ritz Carlton, and very very good food Two issues, the staff are lacking, in every department, which for an RC is a massive letdown, also taxi's you can be waiting for ages to get one, secondly as its in zerjang new town, not many taxi drivers know where it is... More

I stayed in this hotel with a family including two young babies. Based in the criteria needed for two babie sleeping in my room and the help I received I was pleased with the size of the rooms. Check in took about 20 minutes and despite arriving just before midday the hotel had made sure the room was ready so... More

Allhought you might feel confident becouse the name don´t hesitate, don´t book here. Good staff: 1. The situation is fine, it has nice views over the river and of the tv tower. 2. Nice reception hall (even its small and allways too busy) 3. Atonishing chinease retaurant. Bad staff: 1. Smelly rooms (like a swiming pool changing room) all of... More

Very nice hotel, excellent rooms and service. the breakfast buffet is excellent and full of different choices.

I have stayed here a few times on business, and it offers good business support - from conference rooms to speaker phones, etc. What I love here is the buffet: breakfast is excellent (pastry department particularly strong, whereas the service at the noodle station is more spotty), as is lunch. The gym is one of the best I have ever... More