Check In was smooth, the rooms are very good sized and nice clean toilets. Breakfast was good too although not many waiters understand English but there was always a senior member to help out. Reception and concierge staff spoke reasonably good English. Used the business center twice it was closed both the times, but they opened it for the use.... More

Stayed in this hotel for 2 nights. During Canton fair. From airport I took the Airport Express and got down at LinHe stop, LinHe I believe is their last stop (fare RMB 20, travel time 30 to 45 minutes). Waited 15 minutes for a Taxi and arrived in Donlord Hotel 15 minutes after (RMB +-50). Three taxis refused to go... More

We stayed at this hotel for 7 days in Jan 2011. The hotel is well maintained and very clean. The staff are very friendly and are able to help you when you need it. Not all staff speak english but most of them understand enough to help with general enquires. The assistant manager Benny is extremely helpful and speaks excellent... More

When we checked in we were immediately upgraded to a business suite. Very nice big room, wired internet. Bath and separate shower was good. Aircon a little noisy, but effective. Breakfast, included, was passable if you don't want Chinese, but I was less than happy on the last morning, stayed 13 nights over two visits, when I found the toaster... More

Could not believe there could be a 5* hotel where hardly any staff spoke English. Checking in was difficult, although there's no language problems when it comes time to ask for your credit card. The rooms are good, and the buffet breakfast was fine. We had dinner in one of the hotel restaurants, and again, we had immense difficulty with... More