During my stay, I experienced an attempt of robbery while being in the room and most probably few employees of the hotel were involved. We've asked for the official report. The day after we found in the room a plate of fruits and unsigned letter of appology in a very bad english. We decided to check out 2 days earlier... More

I stayed here 3 nights and I loved it. The view is great both the city and the river. What is great free wifi in the rooms. The service is ok, and English is much spoken here. The furniture is a bit old, yet the rooms are clean, and nice. The pool, the gym, sauna, everything was nice, and on... More

We really enjoyed our stay in this hotel, we spent 2 nights here in a deluxe room, there were plenty of staff who could speak enough english for us to get by, the location was great with terrific views of the night lights on the river. The breakfast buffet had plenty to choose from for all tastes and the staff... More

I am very conflicted about this hotel. There are some things it does very well, and some that are just unnecessarily incompetent... First, the pros. These are: - Views. The view of the Pearl River from the room was just superb, particularly at night when everything was lit up. - Clean, huge rooms. Mine was L shaped and seemed to... More

this is my second stay in the hotel and i loved it. front desk people are very friendly and responsive, with fair knowledge of spoken English. Check In is smooth and fast. Bellboys courteous. rooms ready. This time I stayed on the 20th floor in a river-view room and the best part is the view of Pearl River at night.... More

We came to stay due to the location which is near to our friend's house. Terrible decision! The staff cannot speak much English, which is fine as we are in China!!! However, the room we stayed in (on the 16th floor) was at lowest quality (for a 4 star hotel, I doubt of what I get for what I paid... More

Having been to guangzhou for several visits, this was the first time staying at this hotel. The first room we were put in on the 17th floor the toilet wouldnt flush, the bath tub filled with water when we tried to shower. Upon complaining about these problems, we were moved to another room on the 19th floor, and were told... More

The Riverside is an older hotel recommended by our business partners and it did not disappoint. Our room, on the 8th floor, looked like we were actually sitting in the water. I enjoyed reading the "Fire Evacuation Instructions" - "Try to take measures to escape - no rash jumping"!! The room had a king bed/desk with free internet - very... More

On arrival the Reception staff were very friendly and helpful. Our Deluxe River View room was great. The Hotel and most buildings in Guangzhou were undergoing renovations for the Asia games, we would love to go back and see the changes. Because we like walking, we walked to Beijing Road for shopping and there were lots of Restaurants with great... More