We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,770 Guangzhou hotels »

Sheraton Guangzhou Hotel

4.5 of 5
West Tower, No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Book early and save 15%
Sheraton Guangzhou Hotel
Professional photos
39 traveller photos
Ranked #11 of 1,770 hotels in Guangzhou
4.5 of 5 stars 58 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

58 reviews from our community

    Trip type
Traveller rating
    28
    25
    3
    2
    0
Date Rating
Shanghai, China
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
“Delightful stay”
5 of 5 stars Reviewed 27 May 2012 NEW via mobile

I stayed here during the Canton Fair and was very pleasantly surprised, from the efficient check-in despite my late-night arrival, through to helpful concierge staff and very cheerful breakfast staff. My Club room was wonderfully spacious with the iconic Sweet Sleeper bed and a great minibar and tea/coffee making facilities with enough tea-bags, a proper coffee-maker and ground coffee, plenty... More

Was this review helpful? Yes
indonesia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“perfect stay”
5 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

we stayed for 2 nights... all the staff can speak english and really helpful.. the breakfast was excelence...the fitness centre open 24 hours, but the swimming pool still under construction. its very easy to find the hotel from the guangzhou east railway, take yellow line metro (about 2 stops), stop at tiyi xilu and find exit D. the location just... More

Was this review helpful? Yes
kevin wu, Manager at Sheraton Guangzhou Hotel, responded to this review
30 May 2012

Thank you for choosing to stay at Sheraton Guangzhou Hotel. It is always good to hear that our guests do enjoy themselves during their stay, we appreciate your valuable comments shared with us and we certainly looking forward to your return! More

St. Petersburg, Florida
Top Contributor
107 reviews 107 reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
“Wonderful Hotel”
4 of 5 stars Reviewed 19 May 2012

Beautiful, new hotel in a great area. Large, comfortable rooms. Very clean. It was clear that the staff in the bar and restaurants were trying very hard to be accommodating. Still some language and cultural barriers to work through, but that is hardly their fault. Best of all is the location. Forget the shopping mall, which looks, well, like a... More

Was this review helpful? Yes
kevin wu, Manager at Sheraton Guangzhou Hotel, responded to this review
30 May 2012

Thank you very much for taking your time to review our hotel and sharing your experience with us. We are happy that you have a wonderful stay at Sheraton Guangzhou and we appreciate your valuable comments regarding our location, rooms and service as well. We would also like to thank you for your kindly understanding for language and cultural barriers... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Great Location”
4 of 5 stars Reviewed 10 May 2012

I decided to change hotels to the Sheraton for the Canton Fair as I went to the hotel and checked it out during my last visit to the area. It was about 250 meters from my other hotel that was maybe a 3 star and was not a great hotel. I was pleasantly surprised at how nice and great the... More

Was this review helpful? Yes
kevin wu, Manager at Sheraton Guangzhou Hotel, responded to this review
21 May 2012

Thank you so much for taking your precious time to review our hotel. It is always great to hear our guests enjoy themselves during their stay, and we are highly appreciated that your detailed and valuable comments regarding our location, facilities, food, as well as our service. We would like to thank you again for choosing to stay at Sheraton... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Spacious Room”
4 of 5 stars Reviewed 29 April 2012

The deluxe room was spacious with excellent water pressure from the shower. The Sweet Sleeper Bed and the pillow was comfortable. Associates from the Front Desk, Concierge and Feast was friendly as I only encounter this 3 areas.

Was this review helpful? Yes
kevin wu, Manager at Sheraton Guangzhou Hotel, responded to this review
21 May 2012

Thank you very much for choosing to stay at Sheraton Guangzhou Hotel during your travel and sharing your experience with us. We are glad to hear that you have a wonderful stay and we looking forward to welcoming you back to Sheraton Guangzhou. More

mauritius
1 review
“superb location”
4 of 5 stars Reviewed 26 April 2012

The location is superb next to shopping mall,metro... The room was very good as its new and the SPA was very good too...pity the pool was still under construction.

Was this review helpful? Yes
kevin wu, Manager at Sheraton Guangzhou Hotel, responded to this review
21 May 2012

Thank you for choosing to stay at Sheraton Guangzhou Hotel. We are very happy that you have a wonderful stay and thank you to share your experience with us, we looking forward to welcoming you back to our hotel again. More

Singapore
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“A Business Hotel that you can rely on”
4 of 5 stars Reviewed 25 April 2012

Stayed over at Sheraton during my last business trip. Location: Conveniently located above the subway station. There is also a shopping mall right next to it and just minutes away, there are few more shopping malls. Thus its a place where you will not have problem finding food. For ladies, you can also pop by the underground shopping mall across... More

Was this review helpful? Yes
kevin wu, Manager at Sheraton Guangzhou Hotel, responded to this review
21 May 2012

Thank you for taking your previous time to review our hotel. We are glad that you have a wonderful stay while you are traveling in Guangzhou and we appreciate you detailed and valuable comments regarding our location, facilities, and our service. We would like to thank you as well for sharing your experience with us. We looking forward to your... More

perth
1 review
“Great place for Business and leisure”
4 of 5 stars Reviewed 23 April 2012

the Sheraton was a fantastic place for my recent visit to the Canton fair. They catered for the needs of all visitors attending the fair by having regular shuttles that ran to and from. breakfast was good, dinner was good and rooms were great. try to get a room overlooking the stadium. the fact its linked to the TeeMall was... More

Was this review helpful? Yes
kevin wu, Manager at Sheraton Guangzhou Hotel, responded to this review
21 May 2012

Thank you so much for your review and sharing your wonderful experience with us. We appreciate your comments regarding our good location, facilities as well as our service. And we are very happy to have you with us during you are traveling in Guangzhou, we will continually provide the signature Sheraton experience to all our valuable guests. Sincerely, we are... More

Muscat
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Staff needs training”
4 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

We stayed for 5 nights in February 2012 The positives - found its location very convenient - next to malls and major roads for our Foshan shopping. - We took the executive suite which was huge - separate bedroom, big bathroom which fantastic views, separate office room, a living room adjacent to a dining table, - the club lounge has... More

Was this review helpful? Yes
kevin wu, Manager at Sheraton Guangzhou Hotel, responded to this review
1 April 2012

Thank you very much for taking your time to review our hotel, we apologize for the unacceptable service you have experienced during your stay, one of the purpose of online review is to highlight areas for our improvement and your feedback has provided us with valuable information. We will take immediate action to improve the performance of our concierge team,... More

Beijing, China
Top Contributor
69 reviews 69 reviews
Reviews in 38 cities Reviews in 38 cities
42 helpful votes 42 helpful votes
“Another fantastic new hotel in Guangzhou”
5 of 5 stars Reviewed 29 March 2012

I stayed one night in this hotel on business and found this new Sheraton an excellent choice for business travelers. I booked a Premier Deluxe room with King bed. The room is very spacious with a separate walk in closet. I really like it when there are plenty of hangers, draws and luggage bench. Since it is a new hotel,... More

Was this review helpful? Yes
See 3 more reviews by Calfie for Guangzhou
kevin wu, Manager at Sheraton Guangzhou Hotel, responded to this review
1 April 2012

We appreciate you taking your time to provide such detailed and valuable comments . It is always great to hear that our guests enjoy themselves during their stay. We would like to thank you for choosing to stay at Sheraton Guangzhou and we certainly looking forward to your return in the future! More

Travellers who viewed Sheraton Guangzhou Hotel also viewed

Sofitel Guangzhou Sunrich
Sofitel Guangzhou Sunrich
4.5 of 5 stars 160 Reviews
Guangzhou, Guangdong
Show Prices ABS:HotelCheckRates-d1901388?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
4.5 of 5 stars 1,080 Reviews
Guangzhou, Guangdong
Show Prices ABS:HotelCheckRates-d626880?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou
4 of 5 stars 1,736 Reviews
Guangzhou, Guangdong
Show Prices ABS:HotelCheckRates-d308431?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,770 hotels in Guangzhou, ranked by popularity »

Been to Sheraton Guangzhou Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Guangzhou Hotel

West Tower, No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Price range (per night):* INR9,634 - 13,722

Owners: What's your side of the story?

If you own or manage Sheraton Guangzhou Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Travellers also viewed...

  • Sofitel Guangzhou Sunrich
    Sofitel Guangzhou Sunrich
    4.5 of 5 stars 160 Reviews
    Show Prices ABS:HotelCheckRates-d1901388?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Guangzhou, Guangdong
  • Shangri-La Hotel Guangzhou
    Shangri-La Hotel Guangzhou
    4.5 of 5 stars 1,080 Reviews
    Show Prices ABS:HotelCheckRates-d626880?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Guangzhou, Guangdong
  • The Garden Hotel Guangzhou
    The Garden Hotel Guangzhou
    4 of 5 stars 1,736 Reviews
    Show Prices ABS:HotelCheckRates-d308431?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Guangzhou, Guangdong

Browse nearby

Hotels (1770) | Restaurants (195) | Places to visit (317)
Sheraton Guangzhou Hotel
West Tower, No.208 Tianhe Road, Tianhe District
Guangzhou 510620
China
Get Directions
What's Nearby:
Click map pins for more information.
Interactive map

Explore Guangzhou

Free Guangzhou Guide

Get your quick guide to the top hotels, restaurants and things to do.
 
Download your guide now!
Get it now
skyline skyline skyline2 entry
Sheraton Guangzhou Hotel Photos (39 traveller photos)

Hotels around Guangzhou

Explore the world
Hotels
Travel Destinations
Sheraton Guangzhou Hotel
Show the lowest price for this hotel (from our partners)
Show Prices