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All 1,770 Guangzhou hotels »

Chateau Star River Hotel

4.0 of 5
North No.1 Fanyu Road, Panyu District, Guangzhou 511430, China
Hotel amenities
Chateau Star River Hotel
Ranked #18 of 1,770 hotels in Guangzhou
4.5 of 5 stars 133 Reviews
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133 reviews from our community

    Trip type
Traveller rating
    61
    58
    9
    1
    4
Date Rating
Singapore
1 review
5 of 5 stars Reviewed 24 April 2012

I take 10 minutes from the exhibition to the hotel. The staffs are courteous with great smile. The lobby is great with a huge crystal lamp. The buffet restaurant is excellent with Chinese and western food. Every detail taken care of, chocolate, free drinks, free wifi and newspaper and so forth, I love here because it like my home getting... More

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Shanghai, China
1 review
5 of 5 stars Reviewed 18 April 2012

It’s good for me that this hotel has indoor and outdoor swimming pool and other fitness facilities. I seldom have meals in hotel, so no idea about the restaurants, but looks like great. It is not bad to have a walk on the river bank. The front desk staff always remembers my name. They are friends more than staff. It’s... More

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Moscow, Russia
1 review
5 of 5 stars Reviewed 18 April 2012

It’s an amazing experience for me! I like the beds and the spas, very relaxing and comfortable. Next time, I want to try sauna. Come here for business trip with 3 days stay. Tasting almost everything in the hotel, the restaurants, the cake shop, coffee in the lobby bar, excellent experience for me. And it a short distance to the... More

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 18 April 2012

This hotel is luxury and comfort combined. The rooms were spacious, clean, and bright with great view. The service was very good. Staffs are very nice and helpful. Three restaurants were excellent and the cakes are great. Cantonese restaurant is my favorite. Anyway, one of the great hotels I have met.

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Perth
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 22 March 2012

Six days on business, the hotel offers all the services you would expect, all provided with a smile. Rooms are spacious and well maintained. River view is recommended. Food offering is above average, with good variety and three restaurants available. Concierge desk is very helpful with guidance from American supervisor. Beware of the change of floor levels at the entrance... More

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Karachi
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

We stayed here for 3 nights while in Guangzhou for the Canton Fair. The hotel was new, rooms were large and comfortable. Bathroom fittings were also nice. Breakfast spread was excellent, with lots of variety. Main issue, was that the staff was not conversant in English. Free shuttle and fair registration at the hotel was also quite good. Important to... More

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Macau
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 28 June 2011
3
people found this review helpful

As a business trip and somehow that's the only one choice we could choose, we booked many rooms (please forgive me can't tell you how many because some reasons), but the bill was big enough. RMB 1480++, enough to stay at the world's top brands hotels in the downtown. Here should not be your choice at this rate. Firstly, mind... More

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Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 7 March 2011
3
people found this review helpful

I was in Guangzhou as part of the Asian Paralympic Committee delegate for the Guangzhou Para Games held in December 2010. I was truly impressed by the world class service and facilities. The small touches such as lovely daily greeting notes and chocolates were absolutely delightful! Notwithstanding the fact that it was winter then, I felt warm from within and... More

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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 September 2010
1
person found this review helpful

Be prepared to be treated badly here! And do not expect 5 star rooms or treatment even if you've booked them! Booked this hotel on Expedia where it it explicitly described as 5 Star. Upon arrival at the hotel reception I was told my room was elsewhere, and after waiting 20 minutes my colleague and I were loaded in a... More

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SkyChan, Manager at Chateau Star River Hotel, responded to this review
29 September 2010

Dear Sir, We feel sorry for your unhappy experience during the staying of our hotel. Anyway, we thank you for your comments and will make any possible improvement to our service. The Apartment Room is managed by but different from the hotel. And it is built with 3 star standard. We have descibed clearly on Expedia. And the price should... More

Hong Kong
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 18 February 2010

I chose staying a room at apartment building rather than hotel building. The room is excellent, great view with balcony, large room, comfortable bed, etc. The food at their western restaurant was good and valuable.

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Additional Information about Chateau Star River Hotel

North No.1 Fanyu Road, Panyu District, Guangzhou 511430, China
Price range (per night):* INR4,425 - 12,658

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