I booked this hotel after a bad experience with The Landmark Canton in Guangzhou. I wanted to treat myself this time. I believe I got what I was looking for. I stayed here during Chinese New Year for three days. The Executive rooms on 35th floor are huge, lots of space with very nice bathrooms. The views on the stadium... More

I booked this hotel online and got all payments taken care of in advance. However, I was asked to pay again many times during my stay and until I checked out two days later. The front desk clerk sounded like never heard of pre-payment by other online agencies, insist me to show them a hard copy of confirmation. So I... More

As a gold SPG member, we feel this hotel has very limited customer service intent- staff members were friendly but were too rushed to provide a consistent service. I guess at Westin hotels you would expect excellent service. The hotel is very close to the train station which in fact isn't great because the cabs aren't happy to drive you... More

Stayed in this hotel 4 times now. The hotel is next door to Ikea and less than 5 minutes from the Guanzhou east train station (this one has the train from Hong Kong) and only 30 minutes from the airport. The hotel is located in the business district and easy to assess and has alot of places to eat around.... More

Service is patchy at best especially in restaurants where you have to ask multiple times to get anything or even noticed. There is no one overseeing the operation of the restaurant it seems or perhaps if you are not a local you are invisible? Dare I say it... Language barrier at key points is extreme which is frustrating for a... More

This was my first stop on a 3 city visit to China, and I got spoiled. I arrived late at night after a long flight, and was glad to find a comfortable and quiet room awaiting me. I stayed at this hotel for two nights. The big comfy bed and blackout curtains allowed me a great night sleep. There was... More

Nice hotel. Very good service. The Gym is decent but lacking a lot of machines and exercise equipment. 3 restaurants: Only dined on 2: Taste, mainly buffet with a nice variety for breakfast. On the top, the italian restaurant Prego has a really nice view and food. My room was very roomy. Well design bath room. More

Stayed at the Westin for 3 nights during a recent business visit. The level of the rooms, public areas fitness center are all excellent. My room was HUGE and perfectly clean, and the bed was as comfortable as any I’ve slept in. The service was amazing with every hotel employee smiling and trying to make you feel comfortable at all... More

I have stayed at The Westin Guangzhou several times, most recently in November 2011. It is one of my favorite hotels in the world. The rooms are very large and comfortable, the bed is Westin quality soft (many hotels in Asia have harder beds, which is preferred culturally) and the room is full of amenities. The bathroom opens up to... More