It may be a 3star hotel but great customer service, I travelled with my family and 3 children, very near to the haram. Very quick check in and very good house keepin. Would definetley recommend, and will use in the future inshallah.

It may be a 3star hotel but great customer service, I travelled with my family and 3 children, very near to the haram. Very quick check in and very good house keepin. Would definetley recommend, and will use in the future inshallah.
Stayed for 4 nights in April 2012 - Location is very good and very close to Masjid e Nawbi Room was ok and had fridge, safe, AC, bathroom and tv Buffet breakfast was good but could do with more variety only 5 Lifts but the lifts were very efficient and fast Wifi in recpetion and resturent area.
I stayed here with family for 1 week in Feb 2012. Since the primary purpose of a visit to madinah is worship, we were looking for a clean, functional hotel that was suitably located and found this Hotel met those requirements perfectly.
The decor of the rooms was nice; with amenities including a safe and fridge. Housekeeping was excellent; the...
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We recently stayed in this hotel for four nights. This (and almost all other hotels in that area) cater the needs of pilgrims, who visit the city to go to the Prophet’s mosque. So, location is an important consideration and this hotel is suitably located near the mosque. It is just five minutes walk to the mosque compound. There is...
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The hotel is next to the haram and takes about 3-4 minutes walk from the hotel door to the entrance of Masjid An Nabawi. It is away from the busy market and shopping centres which is a plus point at peak times as you do not need to fight thorugh the crowds to get into the hotel. Although the restaurants...
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+ves:
a) Location, location and location. Just 5 min walks from Masjid-e-Nabwi
b) Internet in lobby only, medium to poor connectivity
c) cleanliness was OK
d) 4~6 elevators, ease of availability
-ves
a) Service, most of the staff doesn't know a word of English
b) Hospitality was poor, some times had to wait for 8~10 min just to be heard....
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Nice hotel, 2 mins from masjid nabwi, but no restaurants or fastfood nearby. Some staff are rude and do not cater for room service properly, and also would not acccept their mistakes and apologise. Wifi onky available in lobby and later on this was switched off too. Continental breakfast was good.
Decent location - 5 min walk to masjid. Beds the $50 at the market variety with broken springs, rooms clean but smokey and pull back the bed frame to find weeks of tissues etc. Electrical outlet exploded into pieces, on a plus - ac cold in entire hotel - breakfast yuck - poor selection and quality. Try another 4 star...
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nice location three minutes from King Fahad gate, in Madina Grand Mosque, nice breakfast and service, recommnded!
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