Nice location , new hotel , my room were junior suites : nothing special toilet just o.k firm bed view not bad restaurant o.k staff average lobby o.k room amenities o.k ,,,,,,,,,,,,,,,,,,,,,,,,,,,

I checked into the hotel a couple of weeks ago at about 9pm. The AC in the room was extremely noisy, the lights would not work, the handle of the tap came off, the locker wouldn't lock, and yes there was no welcome drink. The hotel wanted a day to fix all these, and the next evening their staff spent... More

Nice clean room, more variety at breakfast than most Saudi hotels in this price bracket, good wifi, friendly service. The evening meals are no roaring hell, but once again they're competitive for Saudi. Think of it in UK terms as a hotel that just scrapes into the bottom of the Four Star category and you'll know what you're getting. It's... More

We stayed for our nephews wedding, the towels in the bathroom are pretty worn out, staff are not aware of what's going on, we requested car at 430 am and it came at 530 am we nearly missed our flight.

1) Made me wait 5min at the reception at the check-in w/o giving a reason although I booked online. 2) On the 3rd day, there was maintenance people doing crazy reparation sounds in the room next to mine at 22h00!! 3) There is a very bad kitchen smell on the 8th floor next to room; I complained many times but... More

Hotel was fine but the inability of staff to deal with a A Club card when presented at check out was a real pain. You could tell the points/miles were not going to get credited and two months later they still havent. Let me take photocopy sir. Clueless. Cannot be bothered to claim retrospectively as Accor website require a scan... More