This was a very nice and comfortable hotel, and from what I could see one of the best choices in Kazan. The location at one end of Bauman street was great, and the window view of the church next door was very pleasant. Service was not a strong point ...For example, they cleaned my room while I was at an... More

Stayed there for two night while on business trip. Very good location at the city center, very convenient for transport links and all attractions. The rooms are nice and spacious, quite clean. Good sound-proof windows, which is important, because there is a lot of construction going on around and also the hotel faces a very lively square where lots of... More

The hotel located in the center of Kazan. That's a + especially if you found the town covered by snows and a -12 C. It was my first time there and I didn't knew too much about the town. Actually, it was a short leaving, just two days. The hotel is clean, friendly, with spacious rooms. Fitness club is above... More

We were lucky enough to be guests of the Ministry of Culture for the "Russia to Taos" Exhibition Celebration of artist Nicolai Fechin at the Kremlin in Kazan. The hotel was very comfortable, fairly quiet (we were next to a construction site, so morning noise of machinery), excellent breakfast buffet selection, desk speaks English. Only free internet access in lobby,... More

Stayed 2 nights at this hotel this autumn. My previous stay was marked by instant calling from ladies (for money), that time it was really quiet! I appreciate the breakfast, especially the cheese cake, the sauna and swimming pool, that were not crowded, and I could enjoy it almost alone. The staff was polite and helpful

While this hotel was not terrible it really needs to improve. Room was very small and lots of sharp corners sticking out. Bathroom small, no amenities, only shower gel. Called for room service, the girl didn't speak English, so instead of saying something in Russian and going to find someone who did, she simply hung up on me. Finally, through... More

It is a Russian hotel - so don't expect the levels of service that you get in Europe - but altogether, a very pleasant stay and not bad. Just be careful that what appears on your hotel bill is what you ordered - there does seem to be a disconnect between what you say to the waiter and what the... More

Fantastic modern hotel in great location. Helpful staff, good facilities, great value for money. Best breakfast I've ever had in a Russian hotel. Even if Kazan wasn't such a great place to visit, I'd make the effort to visit this hotel for a relaxing weekend away. It is on a lively street full of shops, restaurants and bars but the... More

I stayed alone in one of the Luxury Suites in Shalyapin Palace on the advice of local friends. The room was beautifully decorated, well-equipped and extremely spacious. The room service was great (I loved their club sandwiches) and I spent quite a lot of time in the hotel as I didn't find so much to do in Kazan itself. The... More