A great value for money hotel with a second to none location. The rooms are small, especially the bathroom, but clean. We stayed in the cheapest kind of room, but it was very good. The breakfeast buffet has a lot of different options and is delicious. The staff is helpfull and all speak English. The walls are not that thick,...
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Dear Guest,
Thank you for your comments. On behalf of the entire team I thank you for your kind words about our property. We are happy that you have enjoyed your stay and shall be looking forward to seeing you among our guests again.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
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We where moved to this hotel from a hotel that was overbooked. The staff was friendly and tried to help as much as they could. I must say the staff was really helpfull. The location of this hotel is genuinely great!!!!! It is in the middle of everything and in that sence you can not get better. The rooms where...
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Dear Guests,
Thank you for posting the review. We are delighted to learn that you have enjoyed your stay with us. We thank you for your comments and shall be looking forward to welcoming you again.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
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I really like this hotel because of its excellent location and I have been a frequent guest for several years. There is one thing that surprises me: The lack of orange juice at breakfast! I am addicted to a glass of orange juice in the morning, and I don't enjoy the substitutes that are being served.
Dear Guest,
Many thanks for your valuable comments. I shall discuss the orange juice issue with the restaurant GM and hope the issue will be quickly resolved.
Your patronage is very important to us, and we hope that you will continue to give us opportunities to serve you and that your future stays with us will be even more enjoyable....
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Location can't be better.To Nevsky 150m. For most attractions walking distance. A great breakfast until 11 a.m. !! Rooms small but clean, confortable with new furniture. Bathroon also clean and new. The price for standard double room very competitive. We was nice surprised and can recommend this hotel
Dear Guests,
Thank you for sharing. We are happy to learn that you have enjoyed your stay with us. We hope you will choose us again for your next trip to St.Petersburg and we shall be looking forward to welcoming you again.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
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Found the rooms of a reasonable size for the price we paid. The staff in the reception and in the breakfast room were always friendly and attentive. The breakfast buffet was good with a lot of choice. The room and the bathroom was very clean. It would be useful to have a notice in the reception explaining that there were...
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Dear Guests,
Thank you for your review. We are happy that you have enjoyed your stay with us. As for bottled water, there is a water cooler on each floor, and we shall instruct our front office staff to inform all the guests about it at check-in. Thank your once again for sharing. We shall be looking forward to welcoming...
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I have just come back from this hotel where I had 4 nights. The hotel bonus is its situation. You could not be better placed for access to all the visiting attractions. Everything is within 5 to 15minutes walk and tube stop too. However the hotel comfort is limited and the rooms extremely small and rustic, not for a big...
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Dear Guests,
We appreciate your comment regarding your recent stay at the Nevsky Grand Hotel. The experience you have shared concerns us deeply as it helps us to improve the quality of service to our guests. We have to admit that our rooms are small and we do not have much of a lobby, but that is the price we...
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I stayed in this hotel during the middle of winter, and received a very good discounted rate on a delux room. To get to the room required going through a back alley and a rather intimidating security gate, however I have learnt that in Russia outside appearances can be deceiving. Once inside I found a well equipped and comfortable loft...
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Dear Guest,
Thank you for your detailed review. We appreciate your comments and are happy to learn that your stay with us was enjoyable. We shall be looking forward to having you among our guests again.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
More
Breakfast was barely passable, coffee terrible. Room too small for comfort and price. No drinking water in room; water dispenser on each floor, but the one on our floor was usually empty. Cleaners' equipment blocked the hallway day and night. Air conditioning was ineffective and I could not reach the window lock to open or close it. Reception staff were...
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Dear Guests,
Thank you for your review. Your comments are very important to us and we are really very sorry that you did not like anything at all about our hotel, except its location which can hardly be disputed. That is true, our rooms are small, and that is the price we have to pay for being centrally located, but...
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i was scared when i saw few comments for this hotel but all my doubts were cleared when i stayed here.I checked in on 13th december Room No.608 and still 2 more days to go but i am so impressed by this hotel that i cudnt stop myself writing about it.I agree with everyone that the rooms are small but...
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Dear Guest,
Thank you very much for spending your time to write the review and for your kind words about our property. We are so glad to hear that you have enjoyed your stay with us and appreciated our advantages. We are proud of our staff and consider our location really superb. I will share your comments with our team...
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The hotel is perfectly situated for everything the STP visitor may need. All the local sights of note are easily accessible and the street the hotel is located on is nice and quiet with some upmarket shopping meaning the area is kept well. The hotel itself is clean, tidy and well presented, you couldn't ask for cleaner.
We paid a...
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Dear Guest,
Thank you for your review. We appreciate your comments and we are delighted you had an enjoyable stay. On behalf of the entire team it is my pleasure to thank you for the warm feedback.
We shall be looking forward to welcoming you again.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
More
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