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Grand Hotel Europe by Orient-Express

5.0 of 5
Mikhaylovskaya ulitsa 1 / 7, St. Petersburg 191186, Russia
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Grand Hotel Europe by Orient-Express
Ranked #10 of 229 hotels in St. Petersburg
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392 reviews from our community

Traveller rating
    269
    72
    33
    7
    11
See reviews for
Families
54
 
Couples
153
 
Solo
23
 
Business
82
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boston, MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 24 May 2013 NEW via mobile

May 2013 was my second stay at the Grand Hotel Europe. What distinguishes this hotel from other 5 star hotels is the absolutely outstanding service. The staff in every department is trained in the elegant, professional manner that is so rarely seen in this day and age. They are in the profession of hospitality and take that calling seriously. The... More

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Moscow, Russia
Top Contributor
99 reviews 99 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW via mobile

The ones who stay at the hotel are the luckiest ones. Located centrally (on the Nevsky prospect),1 min from the metro station. The variety of dishes for the breakfasts is huge!You can even eat red caviar.And please be aware that there is a place,not visible from the first view,where hot dishes can be found. While you are eating,somebody is playing... More

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See 3 more reviews by Gal4onok for St. Petersburg
Huntly, United Kingdom
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

One of the great hotels in Europe and a must visit..this hotel is what makes a stay to st.p...it has so much more to it..breakfast is a true delight with caviar,smoked salmon and champagne..but the setting is all..enjoy it!we found the service to be excellent and similar to other orient express hotels..we are visiting their Peru hotels in July and... More

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See 2 more reviews by Geordie2666 for St. Petersburg
Berlin, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013

One of the finest hotels you will ever... breakfast is most comprehensive and delicious I've seen anywhere in the world atmosphere is one of sophisticated pleasure. Incredible Art Nouveau interiors. a place you stay for an experience, not just a b&b.

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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2013

Currently on my first trip to Russia. Started in Saint Petersburg and now my wife and I are on our way to Moscow. This is a wonderful hotel that is in a perfect location for tourists on the main street of Nevsky. All things considered, though, I would probably save at least 50% if I came back by staying in... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013

I keep coming back to this hotel - it steeped with an atmosphere of history and makes a wonderful change from bland lookalike modern hotels. Breakfast with a pianist and the smell of freshly baked bread. Excellent and friendly service, which is not always easy to come by in Russia. A central location to explore the city in any free... More

Was this review helpful? Yes 1
Patras, Greece
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 April 2013

I love everything in this hotel: Location, service, stuff, atmosphere, room, Breakfast. It was my second visit and I am looking forward to return again. There is really nothing negative in there. The best of all stuff is the Bell Boy that even speaks a few words in Greek (!!!). I highly recommend this Hotel to business and leisure travelers.... More

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Oslo, Norway
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 15 April 2013

A wonderful hotel with professional and friendly staff. Great restaurants and a Congierge's desk which which can arrange any tickets, tours and similar. Clean and comfortable. High prices, but worth it.

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Newcastle, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 April 2013

Very nice, 5 star hotel. Lots of history in this building, let alone the city itself. Rooms are very good but there is a wide selection of types, so make sure you know what you are asking for. Dining was a great experience. Only place I have been where a woman in an evening gown plays a full size harp... More

Was this review helpful? Yes 1
Kaohsiung, Taiwan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 March 2013

The hotel is situated right next to the Nevsky Prospekt, and is just minutes away from popular tourist attractions. The quality and atmosphere of breakfast is very good, and the room is extremely comfortable. The hotel staff makes me feel very welcome, and I would love to come back again!

Was this review helpful? Yes 1
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Additional Information about Grand Hotel Europe by Orient-Express

Also Known As:
Grand Hotel St Petersburg
Address: Mikhaylovskaya ulitsa 1 / 7, St. Petersburg 191186, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in St. Petersburg
#6 Business Hotels in St. Petersburg
#8 Luxury Hotels in St. Petersburg
#10 Family Hotels in St. Petersburg
Price range (per night): INR20,772 - 98,362
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
A historical, cultural and culinary landmark, the Grand Hotel Europe has played an important role in the life of St. Petersburg for over 130 years. It was here that Tchaikovsky spent his honeymoon and George Bernard Shaw dined with Maxim Gorky. Discerning travelers are charmed by the hotel's warm Russian hospitality, impressive architecture and exceptional service. As the result of the major renovation program over 240 rooms of hotel' 275 have been significantly upgraded and renewed. ... more   less 
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Grand Hotel Europe by Orient-Express
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