We have recently returned from a trip to St Petersburg and stayed in the Sokos Vasilievsky Hotel. We had a fabulous time and hope you find my review constructive. Upon arrival we were a little surprised at the exterior of the Hotel as a little drab in an unexciting street, however, we were pleasantly surprised once inside and in the...
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A very nice hotel in the Vasilievsky island. The location is a little far from the city centre, but you can get there easily by subway or bus. Very nice, helpful and english speaking staff. Would stay there again.
Dear guest,
Thank you for the review, your kind words and for being willing to come back :)
We are really happy here that you have enjoyed Sokos Hotel Vasilievsky and I am very proud of our team.
Have a great summer,
DM
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We stayed at this hotel for 3 nights as well as Crowne Plaza Ligovsky for 6 nights. We loved the location of Crowne and the hotel was great but this hotel was half the price and was really of a very high standard and quality. We paid for the superior rather than standard room, and the room was great, very...
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Dear Guest,
Thank you for you review. It was nice to know that you liked our hotel, especially the room and our breakfast. We know how important it is to start a day nicely, so we pay special attention here :)
Although our location is not the most central, our guests usually find it a nice, quiet and relaxed area...
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We travelled with two teenagers to St.Petersburg for museums, shopping and leisure. We liked the Finnish hotel very much. It created a safe base for our trips into the city.
Location of Sokos Hotel Vasilievsky is good, almost downtown. We found out price level of the city in taxis is crazy. You really should able to negotiate in (native) Russian...
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Dear Loslapillos!
Thank you for your review and you kind words. It is very importnat for us to get real feedback from the guests and I will surely will go through your feedback with all our staff.
As for the taxi and the concierge: it is not a part of our company but an outsourced serive; however, I will also...
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Our daughter was on a trip to St Petersburg and stayed at this wonderful hotel. Since she is a vegan, we were worried about her eating while there. Dimitri and his staff went above and beyond their duties to make sure she was well taken care of. The breakfast buffet was amazing with all the choices available for her. The...
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Dear Mr. Horner,
Thank you very much for your review and you kind words.
It is always a pleasure to hear that our guests had a pleasant stay as enjoyed our services. I will share your feedback with the whole team of Sokos Hotel Vasilievsky and especially our F&B team. Guest satisfaction is one of the most important things for...
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Good location, reasonable priced, well managed Finnish hotel. Friendly staff and newly built rooms.
Dear guest,
Thank you for your review. It was a pleasure to know that you had a nice stay with us.
We hope that you can recommend our hotel to other people and we would be glad to see you back at Sokos Hotel Vasilievsky!
Enjoy the Summer,
DM
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Great hotel with way above the average service compared to the other hotels I have visited in Saint Petersburg. Rooms and bathrooms were clean and my stay was very enjoyable in general. As a nice surprise the breakfast at this hotel was better than what hotels of this rating usually offer.
I was a bit worried about the location but...
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Dear Tirkkis,
Thank you for you review. It was nice to read that you have enjoyed your stay and also that the location was not any kind of a drawback. I also think that a stroll along the river is a lovely thing and makes you see the city from the different perspective.
Also, thank you for noticing that our...
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I had standard room. From the very start I faced to 2 problems: air condition and strange noise from heater or whatever below the window.
Despite that I switched off air condition I felt cold in room. I did not want to get sick because of such weird stuff. Moreover warm floor in bathroom did not protect me from cold...
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Dear Sir,
First of all let me thank you for your honest feedback, it is highly appreciated and helps us to improve.
It is a pity to hear that your stay at Sokos Hotel Vasilievsky was not such a pleasurable experience.
Just to clarify I would give you some explanation, which in no way can compensate the difficulties you had...
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I often stay in this hotel. I like location in the center of ST-Petersburg.I really like design and interior in the rooms, especially pictures on the wall,stand lamp,comfortable chairs, and stylish combination of light wood with red color.Room is clean, and there are always water bottles.Also the food is tasty in the breakfast they have fresh croissants, among others.In the...
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Dear Veronica,
Thank you so much for your feedback. It was a pleasure to know that you have liked our hotel and especially the restaurants.
We are doing our best here to make our guests stay a pleasurable experience.
We are also putting up a summer terrace soon, so you will be able to enjoy a refreshing drink on a...
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Great hotel with awesome breakfast and really clean rooms. Personnel were very helpful. Compared to Finnish Sokos hotels I'd rate Vasilievsky better than most of them. Location was ok, if you like walking.
Dear guest,
Thank you very much for your review. To know that you found our staff helpfull is especially nice for us. We really think here that our business is not just rooms and food but hospitality as it is!
I hope you will have a chance to come beack one day and stay with us.
Have a nice day,...
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