Absolutely great hotel. Spent 11 nights there in June 2012. Excellent facilities. Bathrooms are something special. Well located for public transport and sightseeing or doing business in Central Moscow. Only issue is the prices of extras - RUR1,600 (c£35) for breakfast; laundry charges so high, I could have bought a washing machine!

No expense spared on decor and amenities (huge rooms, bathrooms, Michelin restaurant, big gym and spa, huge welcoming lobby with extravagant furnishings and welcoming staff who value return customers (I was given an upgrade on several occasions just for being recognised) Location is pretty central. In the immediate vicinity is lotte shopping centre and new and old arbat either side... More

I have been here before and always find it one of the best in Moscow. The rooms are very confortable and very clean. It is expensive.....and peraphs the gold is a bit too much... but in terms of comfort is very good. This time I was able to enjoy a good walk around. The metro is very close even if... More

Such a shame that my stay at the Lotte Hotel in Moscow was so short! The Hotel decor is simply amazing, rooms very spacious, comfortable and fully equiped of all the amenities, so don't worry if you forget something at home! :) Hotel staff very professional and helpful. Don't miss the breakfast, since it is a real experience!!!! Cannot wait... More

I just came back from my second trip to Moscow. Since my first stay at The Lotte Hotel had been very good for me I decided to stay there again. I must say it was a perfect confirmation on every aspects. From check in, to check out, to level of service, to quality of room. Everything, just perfect! Especially, when... More

Lotte is in a way a typical Moscow hotel - very over the top (huge chandeliers, gold everywhere etc.) Rooms a fairly large and very well equipped. Bathrooms are the highlight - they are huge! Much has been sad about the toilet-washing facility... it is great as a novelty but a bit weird in my view :) While many people... More

Stayed in the Lotte in Moscow again and can't say anything other than how fantastic it is. The service from the moment of arrival is perfect, my compliments to Stanislav and his team who do an immaculate job: has to be the most professional service available in Moscow. I wouldn't stay anywhere else thanks to both the comfort of the... More

Superb rooms, excellent service (especially compared to the rest of Russia) and some of the best restaurants as well (the Japanese one in the basement was my favourite, though it's very very pricey). Excellent atmosphere in the lobby bar as well - perfect to sit and people-watch, gets very lively on Friday evenings

We are coming for business purpose every year and the LOTTE HOTEL is one of the best 5-stars hotel we've ever stayed in Moscow. Free Wi-Fi in the room. Great breakfast. Professional Staff. Perfect location. We have stayed as a delegation from Israel - to participate in MITT exhibition. We took 6 rooms in this hotel. Everyone in our group... More