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Shangri-La's Mactan Resort & Spa

5.0 of 5
Punta Engano Road, Lapu Lapu 6015, Philippines
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Shangri-La's Mactan Resort & Spa
Ranked #2 of 26 hotels in Lapu Lapu
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882 reviews from our community

Traveller rating
    520
    260
    51
    36
    15
See reviews for
Families
336
 
Couples
247
 
Solo
27
 
Business
75
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hong Kong, China
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

I stayed a few nights as I joined a Wedding. This hotel is amazing for Children. Looks like great facilities and with supervision, definitely will be bringing my Children and wife next time round. Didn't enquire about extra charges though. I stayed on the beach with my friends most time. Very gorgeous beach. Jetski, snorkelling and other watersports are available... More

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See 3 more reviews by Applecrumbz for Lapu Lapu
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW via mobile

Stayed here so many times but never made a review on this resort since every time I'm here everything is flawless from the moment I step out of the car til i reach my room. Stayed again last night on a last minute booking and as usual great service. Love the place and love the staff

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New Delhi, India
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 28 cities Reviews in 28 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

Also ten minutes from the airport away, a very large hotel, a lot of water sports, family-friendly facilities are complete, the hotel is home the best choice for Family Fun Shopping is very convenient hotel great pool, children's play things quite a bit, Fantastic snorkeling beach, standing on the shore you can see into a piece of tropical fish.

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Hong Kong
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

I just came back from five-night stay at Shangri La Mactan Resort and have to say I was continually amazed at all the attention to detail at the resort. I felt like the management of the resort pretty much read my mind in terms of the service/facilities I would want/need for my family and everything was there ready for us.... More

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Cebu City, Philippines
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

It is always a pleasure to stay at Shangri-la Mactan. For this stay, we were upgraded to a Panorama Suite, and when they promised a very nice room, the staff meant it. I could never ask for more. The only disappointment was the lack of bidet in the room. But over-all, no other complaints because the whole experience made up... More

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Luzon, Philippines
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013

Its like your in an Island isolated with all the fuzz of the world. The staffs are so kind and helpful. Their pools are something to go back to. They have special places and activities for kids. They provide transfers from hotel to city. Good food menu from breakfast to dinner.

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Manila, Philippines
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 15 May 2013

Their lush garden, appealing landscape of a tropical and classy hideaway, high ceiling and extensive lobby with tasteful furniture were a great way to enjoy the place. We booked three (3) rooms and it took a while to check in to one of the rooms as they cannot seem to locate the reservation. Our rooms were located at the 5th,... More

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Manila, Philippines
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 13 May 2013

I was here last weekend for the wedding of a friend of mine. Arrived at the Hotel the nicest staff helped me with the bags, the front desk staff was very efficient in less than 10 minutes I was assigned a room in the Ocean wing with a free Sea View upgrade.. The resort is fantastic, beautiful pools and private... More

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Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 May 2013

We stayed at the Shangri-la for just 3 nights on our way back to HongKong. Location is convenient as it is close to the airport. Beautiful beach with very good service. Rooms are clean and the whole resort is well taken care of. Service is friendly. The Italian Restaurant as well as the Cowrie Cove provided good service and excellent... More

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Manila, Philippines
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 9 May 2013

My family and I have been coming to this hotel for the past 5 years as part of our family's yearly getaway from the busy city life. We love staying in the Ocean Wing area due to its nice, quiet and private location vs the main tower wing. I have always enjoyed the hotel and its service and must truly... More

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See 2 more reviews by TripAdvisermember37 for Lapu Lapu
JuergenDoerr, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review
15 May 2013

Thank you for taking the time to let us know your comments. We apologize for the lapses in service, and would like to assure you that we are looking into how we can avoid these incidents in the future. We would also like to let you know that the room refurbishment program of our Main Wing is expected to be... More

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Hotel Summarization (Beta)

What travellers say

  • Ocean wing(14)
  • Adventure Zone(12)
  • Cowrie Cove(8)
  • Italian restaurant(6)
  • Hotel staff(5)
  • Room service(5)
  • Friendly and helpful(4)
  • Ocean club(4)
  • Breakfast buffet(3)
  • Very good(3)

Additional Information about Shangri-La's Mactan Resort & Spa

Address: Punta Engano Road, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu > Mactan Island > Lapu Lapu
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Lapu Lapu
#1 Family Hotels in Lapu Lapu
#1 On the Beach Hotels in Lapu Lapu
#5 Romantic Hotels in Lapu Lapu
Price range (per night): INR16,631 - 28,798
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Shangri-La's Mactan Resort and Spa, one of Philippines' largest and most exclusive deluxe resort gives its guests the ultimate tropical paradise vacation experience. Located in Cebu, this idyllic resort with its beautiful private beach offers an exciting range of recreation activities and superb cuisine. Every guestroom blends tropical decor with modern amenities and private balconies provide panoramic views of the Visayan Sea and outlying islands, making it a perfect getaway for fun and relaxation. ... more   less 
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Also Known As:
Shangri-La`s Mactan Resort And Spa
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Hotel
Shangri Las Mactan Hotel
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Lapu
Shangri-La's Mactan Resort & Spa Mactan Island, Cebu - Lapu Lapu

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Shangri-La's Mactan Resort & Spa
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