i worked as the F&B Department's Banquet Coordinator and i was surprised to find out what really transpired inside which was the exact opposite of outside. unruly and dumb front office clerks, very common and budgeted food for functions, inter-departmental lapses and sabotage, uncooperative staff, humid, noisy and dusty lobby because of renovation and repairs, dimly-lit hallways and rooms, poor... More

I flew in late and stayed here for around $80 with a breakfast buffet included. Has a secure parking garage and all the american amenities to go with the rooms. Great place to stay after/before a long flight back to the states since its close to the airports.

I would say that it was my first time to this hotel and probably my last if nothing's gonna changed.. Me and my BF checked-in to this hotel a few nights ago. It was so late at night and we're looking for a place to sleep. He just arrived from a week business trip in MAL.. When we checked-in, I... More

no service food inedible rooms half furnished old and tired cant get worse

My family stayed here for 1 day during the holiday. We booked Junior Suite but saw that the room is so small that you have to practically cook beside the bed so we requested a bigger room with a charge. I requested change of towels from housekeeping since we used our towels in swimming and guess what, they unbelievably charge... More

We were looking for an affordable hotel to spend Valentines Day in since my husband and I planned a dinner and late night movie date and we would be coming from a funeral as well. Lancaster was the most affordable hotel in the Ortigas area and it was also close to a lot of malls. Our dinner reservations in Shnagri-la... More

I recently stayed at the Lancaster in Manila, Philippines and was horrified with their lack of knowledge of hospitality 101. I arrived late on a Friday night and woke up the next day to discover that some type of creature( without having to say, you can figure it out) had chewed the straps of my very expensive Italian sandals. I... More

If you're looking for a not so luxurious place to stay and on minimal budget, you can opt to stay in here. though i barely felt the service. the rooms are quite spacious, modern, clean and affordable.

we got our reservation fro a juniur suite from a voucher/deal site and made reservation with the travel agency who offered the deal. When I got there, the front desk asked for a deposit of 2k and since I was not advised that it needs a deposit, I did not bring a lot of cash so I have to cross... More