My brother, me and our wives stayed here for 3 nights. After we left Berjaya Hotel unauthotized took out nearly 28000 PHP (app. 3600 DKK) on his creditcard. Now more than 1 month later and after a lot of trouble we finally got the money back. First they denied, then they finally admitter, then they dragged it, then they claimed... More

I was not impressed with this hotel. They have a sign behind the front desk that claims their vision is to be the best regional hotel chain by 2015. they have a long way to go. this place is old, probably from the 1960s and have not up kept their rooms. Bed was hard and room was old. I can't... More

I have stayed here on April 16-20, 2012... Very cozy!!!..I like their bed..everyday they clean your room..they also have a bath tub (by the way I got the deluxe room)...very good food..peaceful..and secured (with double locks on the door)..they send newspapers everyday...very clean...with TV and mini ref...the location is also great coz' its near to the Ayala Makati Business area... More

i booked this hotel via agoda and got fantastic prices for a superior room compared to the rate if you book at the reception. the rooms are pretty large and equipped with all you need and expect of a best western member hotel. in room safe, king size bed etc. the breakfast buffet was included and the choice of cold... More

We stayed here for two nights. The staff was friendly and very helpful, the rooms were clean and comfortable. Anything that was asked of this hotel was done promptly without question. The doorman made you feel like family and always greeted you with a smile. ... added notes.. the food was excellent, the bar was very nice, the nightly entertainment... More

We stayed here for 2 weeks in March 2012 The first room we was in was obviously refurbished and very nicely done, when I came back from a break to one of the Islands I was put into another room on the 18th floor which was still good but not yet refurbished. The main thing about this hotel is the... More

We walked into a lobby that had a somewhat funky smell that carried all the way into the hallways and punctuated by a room that was musty which reminded me of the morning after a rough night of partying. The staff was not very personable nor friendly. I do have to say that the housekeeping staff was excellent and accomodating... More

Nice and clean, smile receptionists faces. Room is nice but i found a small mouse in my room *_^ I recommend it

Since it has all the basic amenities, it can cater to your need as a traveler and/or guest. Rooms are spacious with a carpeted floor. Toilet and bath also is okay. Staff at check-in is a bit slow.