This place is an oasis of luxury and tranquility in a city that is so crowded and noisy from the bustling traffic of cars and people. The afternoon tea is an experience to remember. Live music plays on the background, comprising of a string quartet or a small orchestra. Breakfast is a treat. Eat late because it is just as... more

great hotel; rooms are 5 star in every regard; staff is very friendly & helpful. very close to shopping and relatively easy to get downtown to manila more

They have THE BEST breakfast buffet and chocolate bar in the evening! Would definitely stay again! Can't wait to go back! more

We stayed here overnight on the way to Bangkok. Hotel was nice with a Grand lobby and very attentive staff. Room was cozy and quiet with a marble bath. The best thing about the hotel though was the breakfast spread. Hundreds of items to choose from from several interactive cooking stations. Fresh squeezed tropical juices, dim sum, shushi/sashimi, western, pastries,... more

When we 1st arrived there was a bomb check point at the end of the hotel driveway. There were 3 guards w/ machine guns and two bomb sniffing dogs that checked out the car we were in. Then outside of the hotel doors were 2 more cops that checked all bags & handbags and 1 more bomb sniffing dogs. I... more

On our last night in the Philippines, I decided to book a Horizon Club room at Shangri-la in order to avail of their late check-out as we were flying late in the afternoon and didn't want to go to the airport too early. The regular rate was 16,000 pesos a night, but with the "Balikbayan" (returning Filipino) rate, we were... more

We have stayed at the Makati Shangri-La on two separate occasions, and our experience was excellent both times. The property itself is just beautiful and the staff is very attentive, very courteous, and very professional. Security at the hotel is excellent. There is fresh fruit put in the room each morning, so if you like mangoes and bananas and oranges... more

I stayed at the Shangri La Hotel in Makati City in Manila in September 2009. The lobby was beautiful and the customer service was great. They escorted me to my room and brought my bags up to my room. My room was clean, spacious, and lovely. I had a nice flat screen TV, a comfy king-sized bed, and plenty of... more

The  Shangrila has  a  professional  and  courteous staff  that offers great service.The  breakfast buffet  was served by 3  beautiful ladies that catered  to you, al with a smile.The  grounds were gorgeous and  clean with a great swimming pool. Like Cebuthe experience was  wonderful and  the price  was  more than  fair. more