This hotel is very nice and clean and comfortable. it is located in a nice place of Puno. Rooms are comfortable, batahrooms are good enough and with hot water always. The location is the best. The problem was that one day maid service did not clean our room. Breakfast is normal but if you ask for an additional coffe or... More

I have been all over the world, and this hotel is five star quality. The staff is extremely friendly and helpful. They bent over backwards to answer all of my questions and get me what I needed. This hotel has the feel of home, which is especially benificial to those foreigners who do not speak the language or are on... More

This hotel was very well located just 2 minutes from de old main plaza de arma of the city. There is nothing special regarding the hotel itself but it is clean and safe which is important over there !... People were very nice and welcoming and always ready to explain or provide information on the city/transport. Decent breakfast. A good... More

The staff are very freindly and good to help in any ocations. There miss milk to the coffee in the hall. The breskfast is very nice. The place of the hotel is exellent. We could miss some view its only possible to see is other buildings. The other guests are rather close. Acording to the internet and the computer is... More

We were really happy with this hotel because of the price, the service, teh staff, the room, the location, the clenaliness. The staff was wonderful and friendly. Rooms were nice and clean . internet included in the rate Location was teh best. For all this this is a best value hotel in Puno More

The hotel is perfectly located right by the Plaza and a one minute walk to the main street for restaurants, bars, basic shopping & night life. As we walked in we were met by professional courteous staff who were more than happy to assist us with our every request. Our room was spacious, with two big beds. It also had... More

The bathroom had not been cleaned, and the towels were grey and had holes in them. The room was freezing cold and the heater not very effective. There was a brick wall inches in front of the window so very claustrophobic. The staff were friendly and helpful and the location was great, really close to the main sqaure. Nice reception... More

Comfortable clean place to stay, great location close to lots of places to eat, breakfast was included which is always a plus.Tea and coffee available all day ( coca tea is a must ). I stayed here as part of a tour and it was pleasant to come back at night to a nice hot shower and free internet.Friendly helpful... More

affordable, large beds. It is right by the Plaza de Armas and there is free internet. The staff is very helpful for what you might want to do. It is one block from Lima street where most of the action is. They arranged our trip to the Uros islands. More