Good location, central and walking distance to many areas - shopping, ATM, restaurants. Staff is incredibly helpful and Arturo, general manager, went out of his way to assist us. I would highly recommend this hotel as clean, convenient, helpful staff. The views from the restaurant are great for breakfast.

This hotel was recommended to us as a "4 star at 3 a star price" Extremely disappointing, the rooms were very small, the hot water had to be run for at least 10mins, prior to getting some hot water! There was a large group staying while we were there, very noisy. The restaurant poor value for money. The best thing... More

We were supposed to stay in another hotel as part of our Gate 1 Travel package but were switched to this hotel at the last minute. Our room on the 6th floor had a full wall of windows with a view of Lake Titicaca across the rooftops of Puno. Easy location to walk to many restaurants and ATMs. Complimentary bottled... More

Stayed in this hotel 2 nights. Puno was not my favourite city of the trip, but the hotel was very good. It is very close to the main tourist street which I thought was a great advantage as I didn't feel particularly safe in Puno, at night slight noise could be heard but nothing to disturb your sleep. The rooms... More

What a lovely hotel. only 1/2 block from the main tourist street full of restaurants and shops. Less than 2 blocks from a bank and the square. We had a beautiful, modern room with a view of Lake Titicaca and amazing sunrises and sunsets. The breakfast bar was superb. Coffee and computers in the lobby, and a very helpful staff.... More

We really enjoyed our stay in this hotel and cannot complain of anything. The staff spoke good english and was very helpful. The room vas very comfortable and nicely decorated. (We had a room on the 9th floor with a nice view of the lake.) Breakfast was the best we've had in Peru - lots of things to choose from:... More

The good things about this hotel are a) location - 1/2 block from the main pedestrian shopping road b) safe c) clean d) very helpful english speaking front desk staff e) free wifi throughout the hotel f) 3 free computer stations g) free bottled water in the room and h) beautiful large windows and view of Lake Titicaca i) elevator... More