This is my second stay during my visits to Colon. The staff is very professional and very helpful. Taxis are easy access from the hotel, very close to the Free Zone. If you decide to visit the Free Zone, the hotel will arrange for you pass access in a matter of minutes; have your passport very for this process. There... More

The Hotel had a friendly staff, comfortable rooms and good room service. Only had one restaurant and the food was fresh but the staff were slow few times. It's an excellent choice at Colon if you want to go for business.

I would never recommend that anyone come to Colon for pleasure, but if you have to be here for business, this hotel is the best option. I gave it a low rating for location because of Colon, however, it is before the main congestion and squalor of downtown Colon. The area is gated within walking distance of a hardware store... More

Sheraton had a nice lobby, friendly staff, and a good room with a view of a ballfield and a small view of the Carribean Sea because it was a bit far from the hotel but I enjoyed it with my tea. There is also a food court in the shopping center next to the hotel so we really liked that.... More

I stayed at this hotel many times, hoping that my comments would help improve it. Alas, one guest comment's are not worthy of making changes. First of all, I am a business traveler, visiting Colon monthly. The staff service quality is exceptional. Unfortunately, service does not make up for institutional defects. Among these, the restaurant food is just dismal. As... More