We have just returned from our second visit to the Sands and our visit exceeded our already high expectations. The friendliness and service of all the staff is exceptional,and their motto is they will do anything to make your stay with " their family " a memorable experience.
As a returnee we received numerous additional treats which made our holiday...
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We went to Sands as a group of 9 one if whom was a 3 month old baby at the time. We got a Wonderful reception when we walked in.
The hotel provided a microwave for the baby barely minutes after we had got to our rooms to make sure baby's food could be warmed without us even having asked...
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Dear Miss Melbourne101,
It is with great pleasure that we read your encouraging review on the Trip Advisor. Thank you very much. We are happy to learn that you and your family and relatives spent a wonderful moment among us.
We will do all our best in order to provide our guests any equipment needed for their well being. We...
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My husband and I stayed here for our honeymoon in May 2012. On arrival we were shown to our room, which was ready and that was much appreciated after a long overnight flight. We were given a room on the top floor, which I had pre-requested before our visit. The rooms aren’t overly luxurious, but they’re well appointed and clean...
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Dear Mrs Pruce_123,
Thank you for selecting the Sands for your honeymoon in Mauritius and for taking your time to share your Sands experience with others. We are grateful that you wrote about some aspects of your stay which were not up to your expectation. However, we are very pleased to learn that on the whole your husband and you...
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You have to hand it to them - full credit to the management and staff. It's as if they have read every negative comment about hotels on TripAdvisor and solved those problems before they happen.
The highlights for me:
- The rooms are really comfortable and whisper quiet
- The service is incredible
- The breakfast and dinner buffets are...
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Dear Mr. RTW Tripping,
How kind of you for posting your positive review following your stay with us at Sands. Please receive our heartfelt thanks. Your comments about the food, service and location are highly motivating.
Yes, we do listen to our guests for any suggestions through all forms of communication be it via on line review website, guest questionnaire...
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My wife and I, and her parents stayed at The Sands Resort from the 10th to the 18th of May 2012 and had the time of our lives. We got married on the 12th in the grounds of the hotel and it couldn't have been more perfect. We got married in the Gazebo which was beautifully decorated and looked fantastic...
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Dear Mr. Graham Dermott,
It is very kind of you to take the time to post your satisfaction of the Sands Resort & Spa soon after your arrival in Tianjin. The whole team thanks you for your encouragement and your positive comments. We are all proud and honoured for having been able to contribute to the success of your wedding...
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I was at the Sands resort and i can say that everything was excellent. Starting from how the hotel and rooms look to the kindness of the whole team. I recomand it and i will go back for sure.
Dear Diana89,
The Sands is highly appreciative with regards to your encouraging comments on the Trip Advisor.
Thank you very much for having selected the Sands for spending your honeymoon and we all wish to be able to welocme you again at Sands whenever you decide to come back to Mauritius.
Kind Regards,
Patrick,
Resident Manager.
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My husband and I visited The Sands resort in May 2012, to celebrate our fifth year wedding anniversary. We booked through amazing holiday and all transfers were arranged by them. The hotel was beautiful and very clean from the entrance. We got a warm welcome by the guest relations manager and other staff.
We were then taken to our room...
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Dear Mrs. LindaM ,
The Sands team joins me to thank you for your wonderful comments that you posted on the Trip Advisor. Thank you too for giving us the opportunity to contribute to the success of your holiday and for your 5th wedding anniversary. Natasha and Melvin send you their warmest regards.
As you rightfully mentioned, the Sands is...
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We visited the Sands Resort the 2nd week in May 2012 and had a great time. Excellent service from the staff, the rooms were clean, comfy and spacious, (all have air-con and sea view). We stayed in Room 116 (ground floor) with not much of a view, but they offered us another room (233) without any hesitation. I would recommend...
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Dear Mrs. Thelma123,
It is with great pleasure that we read your review of the Sands on the Trip Advisor. Thank you so much for spending your precious time to write very encouraging words about us. We feel so proud and thank you for putting your trust in Sands .We are delighted to learn that you were completely satisfied with...
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We recently stayed at this resort for five nights as part of an on line Expedia package. We are pleased with Expedia's handling and organisation. The resort is very well placed in Flic En Flac important at this time of the year with high winds likely on the other side of the island. The resort itself is well laid out,...
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Dear Mr. Allan G49,
Thank you for taking your precious time to post your comments with regards to your stay at Sands. We are very sad to learn that you were disappointed with the food during dinner time which was not up to your taste. The chef would have been more than happy to cook for you should you have...
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The Sands Resort is a truely wonderful place. I wont repeat the previous posts but I will add a few snipits that may be useful.
We visited Sands the first two weeks of May 2012, the first week the weather was a bit unpredictable, sun and clouds, some light rain showers (very light and short), the second week was more...
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Dear Mr. Sunseekers- Trip,
The whole Sands team would like to thank you for your very detailed and precise review. We are delighted to read that you spent 2 wonderful week with us at Sands.
Regarding the internet, the signal is sometimes irregular when there are many users at the same time downloading heavy files. However, the connection is the...
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