really bad... blackout for two days.. staff not helping at all, I have to move all my belonging with my own car.... they have the buggy but always busy. Call reception desk many times to update on the electricity but failed to answer. Very2 bad service by maintenance people which don't inform respective person to move the customer to other... More

Nice resort to stay for a nice vacation... My Friends and I was very happy with the resort... We also happy with the food at the Verandah.. Nice and peaceful room with a nice view... The housekeeping was friendly... But a bit disappointed because we can't use the spa... I Hope staff at front desk be more friendly and more... More

The resort strategic location made it easy for us to go round Kuala Terengganu town. We even managed to slip out for a snorkeling trip to Pulau Kapas in the morning and back in town for shopping at Pasar Payang before dark. The staffs in the resort are very friendly and helpful. They offer a 24 hr service for buggy... More

Love the resort...peaceful...great for relaxing n getaway...my children love the pool...front desk shud b more friendly....breakfast buffet tasty...but can add more variety.... Rooms are spacious... will come back...

River view room not worth paying extra for.No bar nothing to do. Too far away from islands or sightseeing. If you are a westerner do not stay here. Staff have very little or no English and are not quick to respond to requests, even when it has been their oversight.

Our families totalling 11 persons stayed at this sprawling, serene & wonderful marina resort for 3 days/2 nights last week Dec 2012 & were pleased with the reasonably large rooms & peacefulness as each block has only 4 rooms - 2 on the ground floor & 2 on the 1st floor. Service was o.k. with decent facilities & daily buffet... More

Went there with my husband and 2 kids for one night stay in Nov 2012. Room is very spacious and clean with super king size bed, two love couches but the toiletries is a bit limited. Service while checking in & in the restaurant is poor if the hotel is targetting to be a five star hotel. Food during high... More

This hotel is quite a distance from the Kuala Terengganu town centre. It should not be a problem if it is a real self-contained resort where one does not need to venture out of the "resort" to get what you need. Yes, you can actually take a 10-minute boat ride to Pasar Payang which is just across the lagoon from... More

My last stay was in Okt 2012 with my husband and son. We had stayed there a couple of times this year, mainly due to its location which is a way from busy area and nice garden view. Quite isolated (that's the reason for our stay) and wouldn't be a problem as we had our own transport. I would agree... More