Excellent hotel, superb facilities with the warmest welcome from staff. The staff throughout could not be more helpful. Reading some of the other reviews I wonder if I hit it on a 'good' day? The rooms are large, clean and well appointed although the decor is getting slightly dated now. The bar was lively with a very busy 'city' feel... More

When did this hotel go to pieces? I'm not sure but has certainly declined since I last stayed there. Yes, it is reasonably priced for a Sheraton property but just about all the hotels in KL are reasonably priced for their category. Yes, the food is quite good but, again this is often true of other hotels in the region.... More

We used this hotel for a trade Fair for education in New Zealand. While I never stayed the night a colleague did and wasnt impressed... I did use all other facilities while at the fair. The bar was average and the staff need a little training in customer service. We had to go to the bar to get service. The... More

This is not a typical sheraton as you would expect. However, if you are on a budget plan then this one gives satisfaction. One great thing here is the food - great breakfast menu and spread.

At first the room was a mess: (we asked for a new room of course!) - Leak INSIDE the closet (from AC) - Internet wasn't working - Hair Blower not working. Meeting rooms with extremely cold AC (the AC can only be ON or OFF) Internet connection VERY slow I guess it is just an "old hotel" that hopefully with... More