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13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
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Eastin Hotel
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199 reviews from our community

    Trip type
Traveller rating
    38
    102
    48
    4
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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 June 2013 NEW

Hotel is as expected - clean,friendly staffs with efficient services, rooms adequately and decently equipped. If you are looking to stay for pleasure,it's location might not be as strategic nevertheless, metered-powered taxis are always on the standby along with good concierge services. It cost me around RM30 to and fro Midvalley /Gardens shopping mall,which you can guess,is pretty near. Room... More

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Kuantan, Malaysia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 31 May 2013

This is our third stay at the Eastin and it is now our preferred KL hotel. Everything is reasonably priced, even the walk-in rate but you can get same day bargains by booking online. The rooms are of a very high standard and well equipped - the beds and pillows ensure a comfortable sleep and housekeeping are attentive and prompt.... More

Was this review helpful? Yes 1
Jane S, General Manager at Eastin Hotel, responded to this review
2 June 2013

Dear anthou1959 Thank you for taking the time to review the Eastin Hotel Petaling Jaya . I am delighted to hear that we have not disappointed you on all your stays . Yes, indeed you have accurately summed up the value proposition of the hotel...competitive price for excellent quality . We look forward to welcoming you back on your next... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 May 2013

This is n-times i stayed at this hotel, i have good experience bf this stayed and this stay will be last time. Reasons: 1. Take about 15 mins to check in VS 1 min check out process. 2. First given room is dirty and stinky smell "EXECUTIVE DELUXE" (room no. 1227). The room was dark and bad smell. And the... More

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Jane S, General Manager at Eastin Hotel, responded to this review
30 May 2013

Dear CY T Thank you for taking the time to highlight your experience. It is very unfortunate that your last stay with us did not meet your expectations especially since you have been satisfied with all the previous stays . We have reinforced with our team members the importance of speedy check in and product knowledge. Please be assured that... More

Penang Island, Malaysia
1 review
5 of 5 stars Reviewed 21 May 2013

It's hard to get a hotel with such a great service at this price at this prime location. Eastin is well maintained and has professional staff serving the customers. I was on breastfeeding and arrived earlier. They allowed me for early check-in even though their rooms were full at the beginning. They were helping to store the breastmilk in freezer... More

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Jane S, General Manager at Eastin Hotel, responded to this review
23 May 2013

Dear ysc79 I am delighted to hear of your positive comments with regards to our team members & the service rendered during your recent stay . The Japanese restaurant has been consistently "dishing " up absolutely delicious fare. I hope on your next visit you will also try out the Ee Chinese Cuisine and the Swez Brasserie which serves Asian... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 via mobile

A business hotel that cater for the need for business traveller. Good wifi connectivity, clean room. The bathroom seem alittle old with rust appearing on its corner, hair dryer is a little too small for female traveller. Other than that it is still good.

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Jane S, General Manager at Eastin Hotel, responded to this review
23 May 2013

Dear w3nEy Thank you for taking the time to review our hotel . I have taken note of your comments and look forward to welcoming you back to the Eastin Hotel Petaling Jaya . Warm Regards Jane Suppiah General Manager Eastin Hotel Petaling Jaya More

Singapore, Singapore
1 review
3 of 5 stars Reviewed 20 May 2013

The first day - I experienced internet connectivity issue - the wireless connectivity ranged from fair (3 bars out of 5) and good (4 bars out of 5). I raised this issue with the hotel and had no problem on the second day. The amenities in the room were average at best - I did not have a toothbrush on... More

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Jane S, General Manager at Eastin Hotel, responded to this review
23 May 2013

Dear Stephanie W Thank you for taking the time to review our hotel services & facilities . I am sorry you faced an issue with internet connectivity on the first day but am happy to note that it was fixed and not a problem thereafter. Additional amenities such as toothbrush and body lotion are available on request from the Housekeeping... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

Everything was great. The twin sharing room was clean. Beds are comfortable with clean linen. Self adjust air conditioning control. However small issue with hair dryer, it was malfunction. Overall was a pleasant stay. Will definitely come back.

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel, responded to this review
23 May 2013

Dear Nonong23 Thank you for your recent review of the Eastin Hotel Petaling Jaya . I am delighted to note you will return to stay with us & the team & I look forward to welcoming you back . Warmest Regards Jane Suppiah General Manager Eastin Hotel Petaling Jaya More

Lake Forest, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Nice hotel with large and pleasant rooms. Good breakfast selection. Helpful and pleasant staff despite some challenges with an in-room power failure (it was attended to and corrected quickly). The pool area is lovely though unattended. Only drawback is location -- relatively few walkable dining options with many closed on weekends.

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Jane S, General Manager at Eastin Hotel, responded to this review
23 May 2013

Dear Artisane Thank you for taking the time to review our hotel . We are pleased to hear your positive comments . With regards to dining options , the hotel itself has 5 food & beverage outlets serving Japanese, Chinese, Indian and Western cusine . We provide complimentary shuttle service at prescheduled times to shopping malls nearby which provide many... More

Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 April 2013 via mobile

the hotel is located in petaling a distant from KL central so to go to KL CENTRAL is about 15 minutes drive,a finding a taxy in front of hotel during busy hour could be a challenge as there will no other transport option beside taxi. overall good hotel is your destination near petaling however if you would like to enjoy... More

Was this review helpful? Yes 1
Jane S, General Manager at Eastin Hotel, responded to this review
30 April 2013

Dear mykarimun Thank you for taking the time to review our hotel . I have taken note of your comment with regards transporation & would like to highlight that the hotel has a complimentary pre-scheduled shuttle service that goes to nearby shopping malls as well as the KL Sentral & Bangsar LRT stations . Convenience stores are located in the... More

Petaling Jaya
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2013

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Jane S, General Manager at Eastin Hotel, responded to this review
30 April 2013

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Additional Information about Eastin Hotel

Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya
Address: 13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Petaling Jaya
#4 Business Hotels in Petaling Jaya
#4 Luxury Hotels in Petaling Jaya
#6 Family Hotels in Petaling Jaya
Price range (per night): ₹4,899 - ₹10,085
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Eastin hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 
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