We are a party of 5, made our bookings and payment through booking.com But due to the mess up from booking.com who did not forward the reservation to hotel. We almost walked out and look for another hotel. And offered to pay full walk-in price... Although it took over an hour to get it all solved. Still we managed to... More

I was here for a short business trip for three nights. Hotel in down town and great location. As in most reviews recently, hotel a bit tired, need refurbishing. However made up by the very friendly staff. After having said that once they have renovated in future(a guess), the price will be raised, so I must say you get what... More

The Riverside was a good base for our exploration of Kuching. We took an interconnecting room and suite, which gave us a huge amount of room, and there were sweeping views up and down the river. (Note that there is actually a big building in front of the Riverview, blocking the view of the river in front.) The rooms were... More

Just returned from this hotel after staying for a week to attend a working workshop. All of us (25 participants) only have good words about the staff and facilities of the hotel. Everything was great from the accommodation room, meeting facilities, banquet team, front office and the meeting planning team and not forgetting the GREAT food. Special mention goes out... More

We stayed here twice in a week, before and after a short trip to Sabah. The hotel is centrally located on the riverfront, within walking distance to the Main Bazaar and other shopping malls and restaurants nearby. We were there during the ASEAN International Film Festival weekend so the hotel was very busy. What's good: the location (as mentioned); the... More

Quite a small room but with a good view of Sarawak river. Huge and nice swimming pool for both adult and children but no life guard is provided and it is quite danger for the children. One thing which I think is good about this hotel is that on the first floor is connected to a shopping mall and restaurant.... More

I was here recently for a 4 night stay while conducting a seminar. The place has been refurbished and everything looks new. The staff are quite courteous, accommodating and friendly. The rooms are big and nice with flat panel TV and a decent array of channels to choose from. There were several issues that ruined the pleasantness and initiatives of... More

This hotel certainly need a face lift however, we had high tea one afternoon and it was to die for no scones and tea but, many dishes to choose from. The service was good and the staff were friendly. The day spa was closed due to remodelling and we were required to go to the hotel across the road sister... More

My wife and I stayed here twice in a recent trip to Borneo. The hotel is centrally located very near the riverfront, lots of restaurants and a couple of large shopping malls. On our first stay we were shown to a room with twin beds when we had requested kingsize, without question we were moved to another room - twin... More