I stayed overnight in Four Points Hotel Kuching and it is obviously not long enough. The lobby is spacious and the counter staff are friendly enough. The room is very spacious, with all the necessary amenities, such as iron and iron board, which is very suitable for those who are on business trip. i have to mention about the washroom,...
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Hi stellalitrell,
Thanks for your recent review of Four Points by Sheraton Kuching.
I was happy to read that we have exceeded your expectations during your stay with us. The team works hard to get the basics right and it is nice to be recognized when we have done so. I was also please that you had a great sleep,...
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The Sheraton Four Points in Kuching, Malaysia is a pretend Sheraton. I have stayed at many many Sheraton's around the world and this is by far the worse name brand hotel that I have ever stayed at. I was so upset that I took pictures of mold and mildew on the floors and walls. The room cleaners do not, apparently...
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Hi lloydroy1960,
Thanks for your recent review of Four Points by Sheraton Kuching.
Your comments clearly show some areas for us to improve. I am sorry that we failed to meet your expectations. While the team and I work hard to exceed our guests expectations, on occasion we do suffer setbacks.
We do however, take all comments seriously and appreciate...
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For the price, it was certainly a good value, given the size of the room, breakfast included.
Four Points is located near the Kuching International Airport, which means it is out of town. One needs to be careful if you can get around easily as taxis are not all that common and relatively costly. However, it is within walking distance...
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Hi YL S,
Thanks for your "Value for money" review of Four Points by Sheraton Kuching.
I am happy to read that your previous stay offered great value to you and that you loved the size of the rooms.
Our rooms are equipped with both wired and wireless internet access, please do not hesitate to reach out to us on...
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We picked this hotel over the other hotels downtown due to its cost and also proximity to our relatives who we were visiting on this trip. Its located within minutes of the airport and there are numerous food offerings across the road from it. The main shopping mall in Kuching is also a 10 minutes taxi ride from it and...
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Hi globalIFF,
Thanks for your "excellent stay" review of Four Point by Sheraton Kuching.
It was great to read that you enjoyed the hotel facility, but even better to read that the staff were friendly and accommodating. We pride ourselves on delivering service from the heart and it looks like we have delivered.
Please let me know when you plan...
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I stayed at this hotel on 19 January 2012 for a night. I picked to stay at this hotel because it was close to the airpot. I had an early morning flight to catch the next day. Checking in and out was very quick with no fuss. As I entered the room, I was surprised to see two queen size...
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Hi Elizabeth L,
Many thanks for your "Nice and comfortable hotel..." review of the Four Points by Sheraton Kuching.
Four Points is all about delivering on the basics and it looks like we have exceeded your expectations. Also I was glad to read that you enjoyed our award winning Four Points by Sheraton Comfort Bed
The team and I look...
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If your aim is to BE in Kuching, you don't want to billeted at this hotel. With traffic, it can take up to 30 minutes and around 25 Malaysian ringgit to get to the center of this beautiful town. However, it is remarkably luxurious for the price. Inspired by much smaller designer boutique hotels in a sleek, minimalist idiom, its...
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Hi Carlo T,
Thanks for your "Luxurious but not central" review of Four Points by Sheraton Kuching.
I was pleased to read that you found our hotel luxurious for the price. At Four Points by Sheraton, we pride ourselves on providing Great Rooms at Great Value and it looks like we have hit the mark.
While our location is not...
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I spent 5 nights in December at this hotel with my family. We were visiting relatives so were not typical tourists and mainly used the hotel as a place to sleep.
My initial impression was not particularly good as having spent 28 hours travelling we then queued for 20 mins just to check in! On the plus side however, the...
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Hi WWYorks,
Thanks for your recent review of Four Points by Sheraton Kuching. I was pleased to read overall you found our hotel offered great value for money.
Your additional comments show areas for us to work on. I am sorry that we have not exceeded your expectation on this visit. I have shared your feedback with our team members...
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Room was great, good size, good facilities. Bathroom was excellent with a great shower. There was even a personal welcome message on the tv screen when we got to the room. Swimming pool is a good size, very long.
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HI LIzinKL,
Thanks for your "Very nice stay" review of Four Points by Sheraton Kuching.
I am happy that we were able to meet your expectations on this trip. The team works hard to get the basics right and it is great to see when we have delivered.
Please let me know when you plan your next trip to Kuching,...
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Fair check in experience. Room and Breakfast is nice for RM180++ rate.
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Hi Yeejia,
Thanks for your "Modern, Nice and New" review of Four Points by Sheraton Kuching.
We appreciate the positive feedback because it shows that we have delivered on the our Four Points branded service from the heart!
Please let us know when you plan your next trip to Kuching so that we can continue to look after you.
Cheers,...
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Room is clean and decent. Price is cheaper than other big hotels. Located very near to the kuching international airport. Cheap and delicious non halal food available opposite the hotel.
Location is NOT central. Far from the city centre. 10 mins away from the city provided there is no bad traffic of course. Service in this hotel is not too...
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Hi Alphonsus_Foo,
Thanks for your review of Four Points by Sheraton Kuching.
I was pleased to read that you like our rooms product. I have read your additional comments about our restaurant. We do offer our signature breakfast buffet daily and dinner buffet nightly. Because we want to maintain consistent high quality buffet and serve fresh food we do not...
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