We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 85 Kota Kinabalu hotels »

Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

4.5 of 5
Hotel amenities
1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Ranked #10 of 85 hotels in Kota Kinabalu
4.0 of 5 stars 622 Reviews
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

622 reviews from our community

What travellers say about this hotel
  • Very good(29)
  • Sea view(26)
  • Club room(18)
  • Star hotel(17)
  • Free shuttle bus(11)
  • Free shuttle(9)
  • Golf course(8)
  • Pool bar(7)
  • Buffet breakfast(6)
  • SMALL beach(5)
Traveller rating
    272
    230
    62
    35
    23
Only show reviews for Family (136) | Couples (239) | Business (42)
Date Rating
Brighton
1 review
5 of 5 stars Reviewed 28 May 2012 NEW

Whenever we go back to KK (where most of my Malay family live) we always stay at the Sutera Harbour Resort. We have always found the staff incredibly helpful and we like the luxurious settings. Definitely worth the 5* it is listed as. Waking up to beautiful sea views every morning is wonderful. The spa is also top notch and... More

Was this review helpful? Yes
HK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

Located at the shore with a little private beach, the Hotel is just 10mins ride from the airport and to the city center. With own shuttle bus to and form the city center, it is very convenience for dinning and shopping. Also with its own cruise team and pier, it just take 15 mins to the Marine Park (ie, the... More

Was this review helpful? Yes
MSBobby, Public Relations Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
28 May 2012

Dear Guest, Thank you for posting your review on us in TripAdvisor. It was a pleasure to have you here with us and we hope to see you again in Kota Kinabalu. Indeed Sutera Harbour Resort is conveniently located near the city and airport. The resort itself is a one-stop destination with everything from accommodation, food & beverage, recreational activities... More

Wellingborough, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

We stayed here for 5 nights to relax after trekking in eastern Sabah. I find it hard to get excited by this type of hotel / resort but i could not fault this one in anyway (except how dark the bar area was, the staff need miners helmets to work) The room was top notch, balcony faced west over the... More

Was this review helpful? Yes
MSBobby, Public Relations Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
23 May 2012

Dear Guest, It was a real pleasure to have you and your friends stay with us and we greatly appreciate the nice compliments on our facilities and services. We are glad you had a wonderful and relaxing holiday in Sutera Harbour Resort. We definitely would like to see you and your friends again. Thank you for posting your review on... More

Hong Kong, China
Top Contributor
51 reviews 51 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 22 May 2012

There's nothing not to like about Sutera - but nothing to be wow'ed either. For business purposes, the function rooms and the sheer number of rooms works out well. What I was surprised is how this 4-5 star hotel can still not have wifi-enabled hotel rooms. Internet is complimentary but wifi modem are for rent at a nominal charge. I... More

Was this review helpful? Yes
See 3 more reviews by thechilibuddy for Kota Kinabalu
MSBobby, Public Relations Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
23 May 2012

Dear Guest, Thank you for your constructive feedback on your recent stay with us at Sutera Harbour Resort. Your comments have been noted and we will look into them. We would like to clarify with you that our resort does not fall under the 4-5 star category but only under the 5-star category. With regards to a nominal charge for... More

Bandar Seri Begawan, Brunei Darussalam
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2012

I stayed for a night for a resort experience in KK. The check-in was smooth which was done by a friendly staff who also welcome me, while we were having a welcome drink. The lady approached me and said my room was upgraded which was facing the sea and the swimming pool (yes, my reservation was facing the garden) without... More

Was this review helpful? Yes
MSBobby, Public Relations Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
23 May 2012

Dear Guest, Thank you for staying at the Sutera Harbour Resort and rating us as the number 1 five-star resort in Kota Kinabalu. We are delighted that you enjoyed our facilities and friendly services. With regards to the key card incident, we have taken note of that as the receptionist should have informed you that your card needs to be... More

Hanoi
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

I recently travelled to Kota Kinabalu with my husband and 2 boys (3 and 1.5 years) for the first time to run 10k in the Borneo Marathon. Magellan had been recommended by a friend. The location is stunning and the flexibility to use facilities across the whole resort is fabulous. We had a great Club room and while it was... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

Stayed at the Pacific Sutera for 2 nights to attend a meeting. Overall I would say you will not disappointed but you would not be overwhelmed either. Check in was smooth, rooms are located along a common corridor surrounding a central atrium without air conditioning. You have a typical business style room with a bath tub and some dated furniture.... More

Was this review helpful? Yes
United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 May 2012
3
people found this review helpful

This is one of two resort hotels in KK, and in my view better than the Shangri-La's Tanjung Aru Resort Hotel as it is newer, less crowded and more seclusive. Tangung Aru Resort have in my view became a victim of its own success, crowded pool and beach, kids running around in lobby and pool area. Sutera Harbour Resort is... More

Was this review helpful? Yes
MSBobby, Public Relations Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
23 May 2012

Dear Guest, Thank you for choosing to stay in Sutera Harbour Resort. We are happy to know that you and your family enjoyed your holiday and we greatly appreciate your support in reommending our hotel as the preferred place to stay in Kota Kinabalu. The hotel is located near the city and self drive is one of the options to... More

Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 15 May 2012
2
people found this review helpful

I can't put into words how much I loved this hotel. It was perfect from start to finish. The check in is quick and luxurious. You're served free drinks as soon as you arrive. The rooms are modern and clean. The view is breath-taking. Magellan Sutera is the place to stay if you ever travel to kota kinabalu. Also I... More

Was this review helpful? Yes
See 2 more reviews by Nish x for Kota Kinabalu
MSBobby, Public Relations Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
16 May 2012

Dear Guest, We are simply over delighted with your wonderful compliments on the hotel during your recent stay with us. Thank you so much for choosing to stay in the Magellan Sutera Resort and we definitely want you to come back again to stay with us. Your comment on the bathroom has been noted. However, you can close the wooden... More

Romblon Island, Philippines
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 May 2012

Lovely , spacious , comfortable hotel. Great room , wonderful swimming pools , amazing buffet breakfast . highly recommended for Families . we would go again for sure .

Was this review helpful? Yes
See 2 more reviews by Romblondavid for Kota Kinabalu
MSBobby, Public Relations Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
16 May 2012

Dear Guest, We are all extremely delighted that you had a fabulous family holiday at Sutera Harbour Resort and we are eager to have you back at our resort. Hope to see you and your family again and most of all, thank you very much for staying with us. With warm regards from all of us at Sutera Harbour Resort.... More

Travellers who viewed Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) also viewed

Shangri-La\
4.5 of 5 stars 1,430 Reviews
Kota Kinabalu, Kota Kinabalu District
Show Prices ABS:HotelCheckRates-d306368?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Shangri-La\
4.5 of 5 stars 1,081 Reviews
Kota Kinabalu, Kota Kinabalu District
Show Prices ABS:HotelCheckRates-d302155?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Le Meridien Kota Kinabalu
4.5 of 5 stars 647 Reviews
Kota Kinabalu, Kota Kinabalu District
Show Prices ABS:HotelCheckRates-d582314?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 85 hotels in Kota Kinabalu, ranked by popularity »

Been to Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

  • Sutera Harbour Hotel
  • Sutera Harbour Kota Kinabalu
  • Magellan Sutera
Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Price range (per night):* INR7,133 - 14,768

Owners: What's your side of the story?

If you own or manage Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Show the lowest price for this hotel (from our partners)
Show Prices