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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

4.5 of 5
1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Hotel amenities
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Ranked #7 of 84 hotels in Kota Kinabalu
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897 reviews from our community

Traveller rating
    382
    348
    91
    49
    27
See reviews for
Families
240
 
Couples
334
 
Solo
31
 
Business
59
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
UK
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

what we liked location- you are right next to the sea, 5 minutes from KK and 10 minutes from the airport (but not under the flight path) and overlooking the sunset. choice of amenities-you are booking the resort, not just your hotel, which is two hotels and a country club on three sides of a marina and can use all... More

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Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 15 May 2013 NEW

After spending a couple of days in K.K. and being stuck in traffic in the heat in the taxi on the way there, walking into the foyer was like stepping into an Oasis.. The Pool was first class, and my partner spent many hours on one of the deckchairs. The Restaurant served fantastic food for Breakfast and Dinner, the Room... More

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SHR-Management, Social Media Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
19 May 2013

Dear thatkiwiguy, Thank you for sharing your review about your recent stay at The Magellan Sutera Resort with us. Your positive comments about our swimming pool being first class, fantastic breakfast and dinner menu by the restaurants, and rooms are certainly heartwarming. Our staff will be most happy to hear of your compliments as they endeavour to provide a personalised... More

Kuching, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

Enjoyed our 3 nights stay immensely in this hotel. Lovely sea view. Lovely marina. Lovely sunset. Lots of choices of restaurants...boat rides....island getaways... So glad we chose this place. Thumbs Up!

Was this review helpful? Yes
SHR-Management, Social Media Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
19 May 2013

Dear Vimalahspring, Thank you for sharing your review about your recent stay at The Pacific Sutera Hotel with us. We love it that you enjoyed your 3 nights stay immensely in this Hotel and for giving us the 'thumbs up' as well! As you have highlighted, the views of the sea, our Marina, and sunset are captivating. These beautiful panoramic... More

Pune, Maharashtra, India
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 13 May 2013

beautiful scenic views, Large hotel, serene Golf course comes attached. Some of other hotels in Kotakinabalu are concrete buildings in the heart of the city with boring window views. This one along with the Magellan Sutera is class apart. Pacific is value for money star hotel, I suspect Magellan Sutera is the posh cousin. We were never told of the... More

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See 4 more reviews by xstatics for Kota Kinabalu
SHR-Management, Social Media Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
19 May 2013

Dear xstatics, Thank you for sharing your review about your recent stay at The Pacific Sutera Hotel. Being a 384-acre resort,there is a spectacular array of activities from its luxurious five-star resort/hotel, championship golf course, marina and recreational activities. Glad that you enjoyed the beautiful scenic views and also fitness facilities at the Hotel. It is such a pleasure to... More

malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 May 2013

Stay here on 7th May for 2 nights, at first when we arrived the overall look of the hotel are quite impressive just a little bit rundown. Check in was fast and the staff were very helpful with our need. However, after checking into our room, the nightmare begins. The room was not clean, bedsheet got stain, bathtub was crack,... More

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SHR-Management, Social Media Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
16 May 2013

Dear conniema, Thank you very much for choosing The Pacific Sutera Hotel as your preferred hotel in Kota Kinabalu. Glad to hear that you had a smooth check-in upon arrival at the hotel. Your compliments on our service staff, swimming pool and great ocean view are highly appreciated. We apologize for the shortcomings that you had encountered during your stay... More

Brisbane, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 May 2013

Massive resort. Rooms need update. Pool is awesome. Breakfast has a lot of variety but not the best I have had. Spa is western prices and no air conditioning in the room I was in, only a fan. Still nice though. Easy access to other islands, if going to close island do not go to largest one. Too much pollution,... More

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SHR-Management, Social Media Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
19 May 2013

Dear Missjanesworld, Thank you for sharing your review about your recent stay at The Magellan Sutera Resort with us. As you have observed, the resort is massive. Being a 384-acre resort,there is a spectacular array of activities from its luxurious five-star resort/hotel, championship golf course, marina and recreational activities. Glad that you enjoyed the swimming pool and spa facilities. We... More

perth
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 11 May 2013

New renovations at this hotel are fantastic upgrade to club floor worth the money.Friendly helpful staff good food and beautiful rooms overlooking golf course or ocean view, lovely pool with special areas for children.

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See 2 more reviews by tenro for Kota Kinabalu
SHR-Management, Social Media Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
19 May 2013

Dear tenro, Thank you for sharing your review about your recent stay at The Pacific Sutera Hotel with us. Your positive comments about the hotel, rooms, staff, and facilities brings joy to us. Our staff will be most happy to hear of your compliments. We are pleased that our always evolving efforts in producing only the best service for all... More

Kalgoorlie, Australia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2013

We stayed in the Pacific Sutera, the hotel arm, and the rooms are standard hotel size, but very well appointed. The bathrooms had been renovated, all very nice stonework. Staff very friendly, you have access to the whole of resort facilities. Nice pools, some very nice restaurants. Your close into the city so easy to get to anything. Room service... More

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See 7 more reviews by BamBamMantell for Kota Kinabalu
SHR-Management, Social Media Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
19 May 2013

Dear BamBamMantell, Thank you for taking the time to share this review about your recent stay at The Pacific Sutera Hotel with us. Your positive comments about the rooms, facilities, and restaurants certainly made us happy. Our staff will be most delighted to hear of your compliments as they endeavour to consistently deliver a personlised level of service for each... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

We booked one night in The Pacific Sutera and we wished if we had more vacation time so we can extend and stay more. The hotel, room, service, restaurants were excellent. Very professional and relaxing environment with a high quality of food and restaurant with beautiful swimming pool and beach area. We will definitely come back again. Spa and Massage... More

Was this review helpful? Yes 1
SHR-Management, Social Media Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
19 May 2013

Dear Adolph80, Thank you for taking the time to share this review about your 'excellent retreat' with us even though you were on a lightning visit. We share the same sentiment as you and wished you could have stayed longer! Your compliments about The Pacific Sutera Hotel, guest room, service, and resturants are very heartwarming. Glad that you enjoyed the... More

Dapto, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 9 May 2013

8 nights of bliss in a club room with a view of the marina. Large room with king bed window lounges, desk and super bathroom. The resort amenities are excellent, we dined at every restaraunt without disappointment, all exceeded expectations. The complimentary drinks and finger food in the Magellan Club between 5.30pm and 7pm. were brilliant and truly free flowing.... More

Was this review helpful? Yes
SHR-Management, Social Media Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review
19 May 2013

Dear Vince H, Thank you for taking the time to write about your recent stay experience at The Magellan Sutera Resort. Your thorough review is succinct and accurately reflects us as a 'home-away-from-home'. It is important to us that your stay is as memorable as it is a comfortable one. As such, our staff endeavours to consistently deliver a personlised... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(34)
  • Star hotel(24)
  • Club room(24)
  • Sea view(23)
  • Shuttle buses(14)
  • Free shuttle bus(9)
  • Golf course(6)
  • Buffet breakfast(6)
  • Free shuttle(5)
  • HOT WATER(4)

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Kota Kinabalu
#5 Luxury Hotels in Kota Kinabalu
#6 Family Hotels in Kota Kinabalu
Price range (per night): INR9,080 - 16,014
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The Resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The Resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 
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Also Known As:
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah

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