I cannot fault this hotel at all. I booked this place fairly last minute for the CNY holidays - and obviously my first priority was to get the top rated places on TA - Rasa Ria, Tanjung Aru, and all the resorts. However, they were either fully booked, or extremely overpriced - RM1200 a night!!! This hotel was recommended to... More

The hotel is situated at the extreme south point of the promenade, this isn't such a big problem as a 10 to 15 minutes stroll takes you to the centre or a 2 to 3 minutes in a taxi. The hotel is generally quite good, the sea view rooms provides an excellent sun set. There is a small bar on... More

When you walk into the hotel lobby, it looks grand, with personal chairs and receptionist to greet you, but beware he seems not properly trained, when I book for 2 nights, he give me one with one breakfast coupon. You may have to repeat your words a few times because he is not responsive, strange behavior. So I have asked... More

Had been checking in at this hotel for at least 3 times.. 1 time was Junior suite.. 2 time(s) was the Promenade floor (which provide access to Promenade lounge).. Private check in and check out (hassle free).. Private breakfast and eve cocktail was tasty at Promenade lounge. Junior suite is spacious and also the Promenade suite.. Promenade room is bit... More

When in Kota Kinabalu, I will only opt for Promenade when I couldn't get a room to stay at Le Meridien. Actually, there are no major complaints about the rooms here, as I usually will be given the type of room I requested - corner junior suite, sea-facing and preferably the higher floor. This room category is well-appointed, with comfortable... More

I was in town to dive and attend a wedding. I stayed at the Promenade Hotel for four nights just last week. The superior twin room that i took overlooks the Marina Court Condominiums (also owned by the Promenade Hotel) but you're able to catch a glimpse of the majestic Mont Kinabalu if the clouds disperse. If there's any specific... More

Stay at Promenade for 4 days 3 night during holiday last year with my friends. Reach the hotel around 4pm but we asked to wait for at least 1 hour because our room was not ready. Our tour guide manage to ask some refreshment from the hotel staff. We were served with fruit juice and the SOUR FACE of the... More

My wife, mother and father in laws and I booked two rooms side by side on what we were told were upgraded deluxe non-smoking rooms. At the check in, the staff rudely asked me if my wife and I were married. I was astonished thinking he would want me to whip out my marriage cert next! Then he insisted that... More

We stayed 4 nights there in late OCt. 11 . The receiption office was very friendly and efficient. Spoke perfect English. The room given to us was perect in every aspect; clean, tidy. lot of toilteris, coffe making etc and with a very comfortable bed.They gave us a room facing the sea, really carrying one million dollar view. Buffet breakfast... More