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Cititel Express Kota Kinabalu

3.0 of 5
No. 1, Jalan Singgah Mata 1, Asia City, Kota Kinabalu 88000, Malaysia
Hotel amenities
Cititel Express Kota Kinabalu
Ranked #16 of 84 hotels in Kota Kinabalu
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255 reviews from our community

Traveller rating
    35
    135
    73
    8
    4
See reviews for
Families
27
 
Couples
67
 
Solo
36
 
Business
27
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kuching, Malaysia
Top Contributor
77 reviews 77 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Booked the Hotel from Agoda. I booked due to the fact that Cititel is a popular hotel chain in Malaysia. And furthermore the photo from the web seem big and cosy, so i decided to book and stay for 5 nights. When i check-in I started to have the hiccups here and there when the hotel receptionist wanted a hard... More

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See 3 more reviews by fsenada for Kota Kinabalu
Petaling Jaya, Malaysia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 11 May 2013

Room is small but toilet is big( same size with bedroom), clean, bed is comfortable, free wifi, no chair in the room , a mini table , reasonable room rate. Plenty of cafe, food court and restorant nearby. Suang Tain Seafood Restorant serve fresh and all kind of seafood ( 5 mins walk). 10 minutes walk to Suria Mall.

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See 2 more reviews by Christinaang64 for Kota Kinabalu
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2013

The only downside of this lovely hotel is that service is terrible. Our check-in took more than 30 minutes because there was only one receptionist catering to a group of 30 tourists. Calls to the front desk had always gone unanswered and housekeeping conveniently forgot to make up our room despite us hanging up the door sign, "Please make up... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 May 2013 via mobile

Although the room is a bit small and can only fit two person, the toilet somehow is quite big for its size. The bed is very comfortable whilst the toilet and the shower are spacious and nice. The room is also equipped with a tv and a long mirror. Not a hotel for you to stay in but a very... More

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Hong Kong, China
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 7 May 2013

Basic room (rather small) with a decent toilet. We spent 5 nights here. The staff was helpful. We requested for a room at high floor during check in and they could provide that for us. Staff also made good recommendation of money exchange place with good rate. The wifi only allowed 1 device connection. it was not quite possible to... More

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See 2 more reviews by CharlingL for Kota Kinabalu
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review
9 May 2013

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. Thank you for your review and we are delighted to know that we have met your expectations. We look forward to welcoming you back to Cititel Express Kota Kinabalu should you return to the city again. Best regards, Sherry Yee Hotel Manager More

Kota Kinabalu, Malaysia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 May 2013 via mobile

Is just a average hotel with little up price. However, the location is good as is very accessible to most tourist spot. Service was not brilliant as everything you need you have to ask. The staff will not proactive to give you the information such like wifi password!

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See 2 more reviews by Alicia C for Kota Kinabalu
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review
9 May 2013

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. Thank you for your review and we are glad that you have highlighted your concern on our services. We will try our best to improve our service standards and hope to see you returning to Cititel Express Kota Kinabalu again in the near future.... More

Singapore
Top Contributor
93 reviews 93 reviews
68 hotel reviews
Reviews in 41 cities Reviews in 41 cities
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 29 April 2013 via mobile

I think this hotel is misunderstood by ppl who thought its s Ritz Carlton even though they are paying a tenth of the room rates of the latter. Basically it's a simple no frills hotel with flat screen tv, functional air con, wifi, hot water, very clean sheets, safe and sleepable beds. It's small but hey you paid a "small"... More

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See 9 more reviews by ABChan for Kota Kinabalu
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review
9 May 2013

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. Thank you for your review and we are delighted to know that we have met your expectation. We hope that you had a great stay in the hotel. We look forward to welcoming you back to Cititel Express Kota Kinabalu in the near future... More

Petaling Jaya, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 April 2013

Booked this hotel by making phone call. The staff was very patient and friendly. The room was clean and also new with good location to eating places and convenient store. Love the water pressure in the bathroom, drinking water bottles were provided, but you have to look in the fridge. Iron and board was also available in the room, also... More

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Batu Pahat, Malaysia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 16 April 2013

Booked this through Airasiago. Was very disappointed because of the following: a. room was too small. the queen size bed was surrounded by a space of about 15-18 inches. Hardly space to move. The toilet was only about 30 inches wide. There was no supply of drinking water in the room (no boiling facilities as well). We had to go... More

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Additional Information about Cititel Express Kota Kinabalu

Also Known As:
Cititel Express Kota Kinabalu Hotel
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah
Address: No. 1, Jalan Singgah Mata 1, Asia City, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotels in Kota Kinabalu
Price range (per night): INR2,097 - 3,366
Hotel Class:3 star (3*)
Reservation Options:
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