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Sunway Hotel Georgetown Penang

3.0 of 5
33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
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Sunway Hotel Georgetown Penang
Ranked #17 of 47 hotels in Georgetown
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456 reviews from our community

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Date Rating
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013 NEW

The renovated rooms are simply great. Good attention to detail and other than the lack of variety of international channels on TV, this has to be in the top 5 best hotels that I have stayed in Malaysia. Completely worth it, value wise. I cant say the same about some of the reception staff. Very temperamental staff who treat you... More

Was this review helpful? Yes 1
SunwayHotelGP, Public Relations Manager at Sunway Hotel Georgetown Penang, responded to this review
17 May 2013

Dear Valued Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for staying with us during your recent visit to Penang and I am most grateful that you took the time to highlight on this matter. We apologize for the displeasure that had caused you some inconvenience. However, we would like to emphasize and reassure that what you have experienced... More

San Francisco, California
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 25 April 2013

We had an extended stay at the Sunway Hotel and were very pleased with the large, newly remodeled rooms. The AC was powerful (a godsend after walking around during the day) and the rooms were very comfortable. Unfortunately the pool was under construction while we were there, but I was impressed with the rest of the renovations and have no... More

Was this review helpful? Yes 1
singapore
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 April 2013

I had my apprehensions about this place due to many negative reviews, but after a 4-day stay I can vouch for this place as a top-notch, value-for-Singdollar star hotel (S$80-a-day) in Georgetown. To start with, the reception staff were most courteous and helpful, at all times. The room was spacious and the bed comfortable. There was hardly any noise in... More

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scotland
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 21 April 2013

Great deal on Agoda. Enjoyed the breakfast and had dinner there one night, also good. Cracking street food market close by so ate there most nights. Staff v. helpful and cheery in a town where it's hard to get tourist info. Pleasant stay, the rooms were fine not wow but I liked it here. Nice atmosphere, staff all seemed to... More

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 17 April 2013

Stayed at the Sunway in Penang for the CNY...rooms were very small, and nowhere near to the Sunway hotel in Selangor..though its the same brand. Swimming pool was average and no place to change,etc.. Staff was friendly enough..though when you ask for water, which is supposed to be complimentary, they provide you one small bottle, even though there are 3... More

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 17 April 2013

i was back from thailand working trip with my wife and 1 daughter 1years old plus .. when i reach penang sunway hotel straight away i ask the driver send me to sunway hotel BUT NO OTHER HOTEL . i arrive 4pm almost ... i check in and was given a room , after was given a room straight away... More

Was this review helpful? Yes 2
SunwayHotelGP, Public Relations Manager at Sunway Hotel Georgetown Penang, responded to this review
20 April 2013

Dear Valued Guest, Greetings from Sunway Hotel Georgetown, Penang! First and foremost, please accept our utmost sincere apologies for the inconveniences caused to you and your family during your stay with us in December 2012. However, based our investigation record, we regret to inform you that we had an inadvertent technical problem pertaining to the said room air-condition system. Though... More

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Kuala Lumpur, Malaysia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

First time stayed in sunway for two nights as walk in. Check in at midnight, assistant manager Michelle was very cheerful & friendly during check in. She informed us the renovation still in progress, swimming pool still under renovation but the gym already open for guest. We need help with the luggage and she called the housekeeping guy to help... More

Was this review helpful? Yes 3
singapore
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 April 2013

The newly refurbished rooms are comfy and I love the spacious rooms. The location is ideal as it is only minutes away from the famous street hawkers at the left side of the hotel. It is also located near the Komtar and Little India. As for the service standard, despite the negative reviews here, I found out the hotel staff... More

Was this review helpful? Yes 1
See 8 more reviews by maverick020 for Georgetown
Singapore, null, Singapore
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 April 2013

Stay there during Easter holiday for 2 nights. During checked in, Front Office Michelle show a very bad attitude of unwillingness to serve. Bathroom was choked and when ask to be repair, it took more than 1 day to get it done. Maintenance came but didn't do a good job. Was given only 2 towels on the 2nd despite having... More

Was this review helpful? Yes 3
SunwayHotelGP, Public Relations Manager at Sunway Hotel Georgetown Penang, responded to this review
11 April 2013

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! First and foremost, please accept our sincere apologies for the inconveniences you had experienced in terms of the service delivery and other shortcomings that had caused you a degree of distress during your recent stay with us. Thank you for sharing your concerns with us via our recent telephone-conversation. Our associates have... More

San Diego, California
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 April 2013

I stayed nine nights in the Sunway while it was being refurbished. The new rooms are comfortable, classy and minimalist. The controls are intuitive and everything seems to be placed just where it should be. The staff were friendly and helpful and really trying to make the guest happy. The rooms were clean as a whistle. There is an excellent... More

Was this review helpful? Yes 2
 
 
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Additional Information about Sunway Hotel Georgetown Penang

Also Known As:
Sunway Hotel Georgetown
Sunway Hotel Georgetown Penang
Address: 33,New Lane,(off Macalister Road), Georgetown, Penang Island 10400, Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 47 hotels in Georgetown
Price range (per night): ₹ 3,643 - 6,292
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The location offers a wonderful blend of city life and traditional charm within the UNESCO George Town enclave where culture and commerce thrive at their best. It is nestled within the old colonial-style shop houses alongside the skyscrapers, including the iconic KOMTAR. The Hotel is also within easy reach of all major commercial centers, shopping malls, tourist attractions as well as just a short drive from Penang Bridge, Penang International Airport and Ferry Terminal. The newly renovated rooms at 4-star Sunway Hotel Georgetown, Penang are inspired by a unique combination of modern and minimalist design with a wide range of amenities suitable for both professionals and pleasure-seekers. All new rooms are complimented with broadband internet access. ... more   less 
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Sunway Hotel Georgetown Penang
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