Stayed 8 nights with family taking two rooms during first week of January. After staying 8 nights at Traders Hotel in KL (and previously the Mandarin in KL) we expected similar service at the highly touted E&O. At these places the service, friendliness of staff and the efficiency is outstanding and a real feature of staying there. The standard of... More

This hotel could have been an amazing hotel, but somehow it was just so-so. It had plenty of history (with a stellar list of famous stars and writers that had stayed there such as Greta Garbo, Somerset Maughm, Charlie Chaplin) and reminded me of the Raffles Hotel in Singapore. However, the hotel smelled really musty in many parts, and the... More

My father and I stayed at spacious sea-view deluxe 58sqm. High ceiling made us so comfortable. Bathroom could be more perfect if they provide better quality of amendities. Service was good in overall, but we can find more friendly and gentle manner in five star hotels in Thailand. Breakfast just met the standard - 2 mornings nothing changed. Given their... More

The E&O is what is says on the tin. It's a big splendid hotel with a lot of history. It goes without saying that some of the rooms could do with moving into this century but then again, that is part of the charm. Service is very good. Our room was comfortable although smelt a little damp. From a personal... More

Let me say off the bat -- if you are a non-Occidental tourist, aviod the E&O. My elderly parents, sisters and I stayed at the property earlier in January 2012 and, the experience did not ring true of the reputation E&O has for being the star in Penang's crown. A hotel that boasts old-world charm, should along with it, have... More

Lovely hotel which was always an oasis of cool when coming in from George Town. Beautiful reception with a great echo dome! Large rooms with enormous bed, clean crisp sheets every day along with ice in the fridge and a platter of fresh fruit. We loved our stay at the E&O we were in a garden room so we could... More

Couple from Malta - stayed there mid December 2011. Wonderful colonial era style hotel with lovely gardens and a quiet pool area. The attention to detail throughout the hotel is outstanding! Staff are friendly, attentive and most of them speak very good English Our suite was the biggest we ever stayed in yet, it has a separate living room with... More

We stayed at the Eastern & Oriental Hotel for three nights in the beginning of January and I regret that our stay was so short. Georgetown is a wonderfull town with lots to see and enjoy and it's deffinetly worth a longer trip. And the E&O is a great base to explore everything Georgetown has to offer. We stayed in... More

I own a travel agency in Portugal and I was invited by our local agent in Malaysia to stay here. Location: inside the Unesco Heritage site of Georgetown, on top of the sea and facing mainland Malaysia. The location is supberb, you open the windows and have a beautiful blue sea to enjoy. You are also right in the middle... More