Traders Penang had the professional service I expect from the Shangri La group, and all the staff we met were courteous and well trained. This is the former Shangri La, and our room on the Traders Club floor is starting to show its age but is perfectly acceptable and furniture and fittings are of a good standard (now with a... More

Spent two nights in June 2011 as a part of our babymoon. As we would be on the move for the whole day and be spending only the night in the hotel, did not go in for a more expensive hotel and Traders turned out to be an excellent value for money. We flew in from Langkawi with Firefly and... More

I stayed here at the recommendation of my brother and was so glad. I had a club room which I think is worth the extra, especially for the nibbles at happy hour in the club lounge. I was there only for 3 nights and had an accident in Penang while I was there. I could not have been looked after... More

I spent four nights at Trader’s, and had a superb experience. From the moment I checked in, through a multitude of interactions with staff, to the final minute when the bellman ran into a rainstorm to hail a cab, this was good old style Asian hotel service. And the price wasn’t too bad either, in my opinion. Evidently the Shangri-La... More

i was surprised by the hotel, because i had saw couple of slightly negative reviews about the hotel. the location was central, it takes 45mins flat to get to komtar from the penang int'l airport. and the hotel is right beside komtar, or the bus terminal. true that the room doesn't have those flat panel lcd tvs, but hey, penang... More

Soumptous breakfast buffet and lot of food choices. More

There was fantastic service throughout the hotel. I know this is a cliche but the staff can't do enough for you. The hotel has good facilities including a reasonable-sized outdoor pool and small gym. Excellent value and is highly recommended. More

This was our first visit to Penang. We took the executive suite for 4 nights. Check in was easy the rooms were spacious nicely furnished. Pool area we used a lot late afternoon it became busier with families. All were very polite and friendly. Breakfast we ate down stairs as there was more variety. Evenings there was a band, the... More

So many reviews all saying basically the same thing I think that if there was no complimentary shuttle to Golden Sands then Traders would be much less popular, certainly with tourists. One can find more modern similarly priced hotels in Georgetown but the bus transfer business is a big positive My check in at the Traders Club lounge took ages... More