We had booked ourselves for 3 nights & extended for yet another as we were made to feel so at home. The room was huge and the the bathroom was cleaner than most hotels. We loved the room service menu and that the various restaurants in the hotel would deliver food that wasn't on the in-room dining menu. The staff... More

We stayed here for one night for a wedding and would recommend it for short stays. The rooms were really nice, big with good bathrooms. We weren't really here long enough to experience it fully but the buffet breakfast the next day was varied and tasty local dishes to try as well as typical western food. The service was a... More

I stayed at the hotel for 16 days and enjoyed every minute of it. The rooms were spacious and cleaned daily. The restaurants were fantastic too, especially the Bistro. The head chef Michael prepared some most amazing food and i must say some of the best food I've ever tasted. The staff were also brillant. Once again some of the... More

We loved this hotel and city. We found our room extremely comfortable. The staff were very helpful in finding us a guide and helping us find our way around. The breakfast buffet was good although the coffee was very strong so beware coffee lovers. The food in the bistro cafe was to die for. Chef Michael was awesome. This hotel... More

I stayed at this hotel for 4 days. The staff were so friendly and incredibly attentive. Their head chef Michael produced amazing food and the presentation was second to none in their Bistro restaurant. Their buffet breakfast and buffet dinner in their other restaurant was also really great both in variety and quality of food. The room was cleaned and... More

I had uncertainties about this hotel especially when i checked the reviews but however it was highly recommended by one of my friend that i should check this hotel out. When i first arrived, warm greetings by the concierge, had welcome drink as well. well honestly i was quite impressed, as i didn't know they have such standard here in... More

I stayed in a Premier Deluxe King room, with 2 adults and 2 kids. The room was large at 38 sq metres so there was plenty of room. However the room was so old fashioned with buttons on side to put aircon on low, medium or high, sockets loose in walls. Carpet was uneven and coming up in raised bumps... More

It was a wonderful surprise to find a "real" hotel: warm welcome, friendly and efficient staff, comfortable and spacious rooms, immaculate facilities and high quality homemade food in all outlets PLUS a great bar! What more can you ask for? Impiana has it all :Old world charm, traditional quality service with all mod cons, Free wi-fi, international TV ........ I... More

Checked in at this hotel at RM255 with breakfast per night. The rate is rather expensive compare to the similar type of hotel (I think is 4 Stars) in town which offered less than RM200 per night. Checked with the newly opened hotel in town, the rate is less than RM200 too with new facilities and new room. The room... More