Stayed for 2 nights in December 2011 in a family room with one king + two single beds, plenty of space although the room wasn't anything special. Hotel staff service was excellent, the pool was nice but the beach was where we spent most of our time. We had buffet barbeque dinner which wasn't bad but go early for breakfast,... More

My 3D2N stay in this hotel is totally complimentary stay so based on good reason, I would say that I really satisfied with this hotel. When I first arrived at this hotel, I was ordered to check-in at Swiss Garden Vacation Club Customer Centre at the back of hotel reception. I was offered 3 buffet breakfast vouchers for adult for... More

I have stayed in this hotel quite a number of times for business reasons in the region. Though I think this more a tourism set-up hotel with window-less corridors and brick floors ( to be able to coop with the strand sand). The whole hotel misses out some windows, apart form the rooms. It has two restaurants a Chinese and... More

Old facilities, furnitures, room. Staff friendliness varies from one person to another. I checked in & was greeted by a cranky staff, but i believe not all staff are unfriendly. More

We booked via swissgarden.com despite all the reviews and really love it. From the staffs to the room, the food (especially the romantic dinner) and kids activities, everything was perfect for us. The executive suite #8380 offers fantastic breath taking view of the sea+pool.The extra bed+breakfast and breakfast buffet with good price. We enjoyed the romantic dinner so much while... More

Been here for a family get-away 3-4 times. So far the experiences have been quite OK. The kids definitely loved the pools and the beach! Great place to relax doing nothing, so don't expect any fantastic night life around here. Dinner buffet was nice and pleasant..breakfast was not too bad. Plenty of local restaurants around the area, as options. Room... More

This is my 2nd visit to Swiss Garden Kuantan. Impressed with the food, service and the beach during my 1st visit which was dated 3 years ago. A little disappointed this time. Service is not as good as last time. Besides of slow check in process, we encountered some of the staffs were unfriendly and poor in English. Housekeeping service... More

check in was not smooth. my family and i had to wait for more than 2hours for the other rooms to be prepare. the restroom was dirty and i thought it was suppose to be a 5 star hotel? when we went for some drinks at the cafe, the service was average. we had to wait to be serve and... More

I didn't enjoy the stay at all due to the accident happened once I entered the Hotel Carpark.... Their lady staff was "banged" my car when she reverse from her parking straight to the gate entrance. It was witnessed by their security staff. I have to go through all the hassle searching for help for the whole night... Till the... More