Room was spacious and apart from that, there is not much of plus points. We went up during a rainy season and it was rather cold at night and the blankets were not warm enough. The bathroom looked worn out and the hotel receptionist was not friendly.

Read the reviews and thought I would try it but the other reviews are right. The breakfast did not look fresh and there was no toaster as a previous review had mentioned. All the 'hot' food was cold and uncovered, so it was very unappertizing. The location is ok as it is a fairly easy walk to the local area.... More

Room was large and balcony had very good view of the mountains.Had been prepared for the weather to be cooler but in fact was same as rest of our tour of Malaysia. Town is in walking distance but a little uphill getting back. Breakfast OK but they really do need to invest in a toaster!

I read other reviews before booking and hoped they were wrong. They weren't. The standard here is pretty poor. The service was good (not in the restaurant but hotel staff) and it looks like it was once a nice hotel but just hasn't been kept up to standard. The lobby lounges are badly stained, the lift was really smelly and... More

We stayed for one night in the new wing of the Heritage hotel and found our room to be both large & extermely clean and, given the night time temperature, no need for air con. The views from our balcony over the surrounding hills covered by tea plantations were beautiful - particularly so as the sun came up the following... More

The hotel is near Tanah Rata town and walking distance to town except in bad weather. Rooms are spacious but just check under the bed and we fnd used bottle, huge amount of dust, left over toys and parts. Definitely not a pretty sight. We stayed in their new wing, deluxe room, mountain view of Gunung brinchang. So the view... More

We were booked into this hotel by a tour company so were not sure which category our room came into. We were initially quite happy with the room until we discovered a list of the contents of the room and the threat that we would be charged for any missing items! As many things listed were not actually in the... More

Staying with relations in busy Kuala Lumpur, we decided on a short break in the Cameron Highlands. The hotel nestles on the side of a hill just away from Tanah Ratah, and is ideal if you have a car. The rooms are classed as 'superior' (old block) or 'de-luxe' (new block). We decided on de-luxe, and our room on the... More

After all the negative reviews I read about the Heritage I wasn't expecting much. Sure the carpet is a bit old, and the rooms a little basic and dated... but all in all, it was clean, comfortable and the views were great. We made great use of our private little balcony and the location is within easy walking distance of... More