I have stayed in this resort for CNY holiday weekend, let me go throught with you in details about the experience on my stay here. BOOKING: Made through phone, and email whereby i have made booking to Puncak Inn hotels, FYI, some apartment units of the Silverpark resort has been bought by puncak inn hotel, its a 2bedroom apartment on... More

We stayed in a two room apt. The apt space is generous, the views from the verandas, fabulous. And the chilly weather (16 to 22 C) was simply fabulous considering the heat of the plains. But sadly the condition of the room was pathetic - barely tolerable. Amazing what incompetent management can do to run down an originally superb hotel... More

Oh dear, 'bad' reviews are always so final, and the whole business of ranking so subjective... If I only wanted a room with a great view then a top-floor spot in this apartment complex would have done nicely. Such a shame that the elements followed us right in. It wasn't Silverpark's fault that we booked during rainy season and the... More

Rooms are large, but the whole resort is below maintenance standards... pity. It is a great location so it is nice for people who don't care much are are not too petty with hotels standards. More

This resort is ridiculous. Period. I rarely am so critical and even lazier when it comes to posting photographs of the hotel up. But this time around, I just had to. Nothing was right here, from the accomodation, facilities and the food. Fraser Silverpark Resort consist actually of a few blocks of apartments, of which they occupy most of the... More

The whole idea of visiting Fraser's Hill is to enjoy the nature at it's best and the cooling weather. I stayed at Block A 6th floor, fortunately faced with an amazing view without the need to request and the rooms were very comfy. Although the exterior of the resort is not very appealing, but the breathe taking view was worth... More

Our checkin was delayed for almost 4 hrs due to the housekeeping issues. The resort should have expected of the crowd during peak season and estimate the number of housekeepers needed. It is not a good excuse and it is irresponsible. Poor room service. We were told that towels will be sending to our unit after checkin in. However, NO... More

stay here for a night over deepavali holiday in 2 bedrooms apartment in Block A [as i request for newly refurbished room]... at 1st i got a room facing another apartment then i requested to change for a mountain view... end up got a room on the top flour with a bit of mountain view... even though the room newly... More

Fantastic views and good location. However, this place looks very tired and needs a major make over. Exterior paint are peeling, moldy wall, pretty badly maintain common area outside the apartment. Within the apartment, it's very basic but not as bad as exterior. We went on a long weekend and the place is full. Breakfast is pretty pathetic. We had... More