Once we arrived here, we checked in at 3pm and was asked to wait for an hour for our room to be ready, although we had pre book it earlier and mentioned about our arrival time. Internet was charged for rm50 for 24hrs which is so so expensive (other hotel will give it for free or cheaper). Food rating will... More

Maybe not my favourite hotel in Labuan but it is central and you can walkabout safely which means I have been using it more. Yes I could take taxis which are not expensive but being central gives me a reason to walk about rather than sitting in the back of a taxi. Lack of sockets in room can be frustrating... More

We recently went to the Island of Labuan with some visiting relatives from New Zealand. We have years ago stayed in this hotel which needed an uplift. So it was good to check in to refurbished rooms. The hotel is located just about 5-10 minutes walk from Financial Park complex made up of shoplots, office tower, and service apartments. We... More

The hotel is recently renovated... however, the maintenance of the hotel is very poor. The shower head in my hotel room detached itself when it was turned on the first time. The hotel has the potential but it is just very poorly managed. Some of the bulbs in the room is not working, and the room in general is insufficiently... More

my partner and I stayed at this hotel for 2 nights in December.We were greeted by the 2 friendly staff at reception. They had good PR,very courteous and we felt very welcome at the hotel right away.The bellboy was just as friendly showing us our lovely spacious room.It was clean and cosy.We had a lovely room overlooking the beautiful pool.Breakfast... More

Short trip from the airport. Quiet place. Spacious lobby. Restaurant with good food. Room is big and very clean. Just walk out and jump into the pool. Or just go fishing. Beautiful landscape nd helpful staffs. Short distance to town and historical places. Good local food are avilable.

This Hotel is one of the few limited hotel available in Labuan. Thus not much choice for me to put a night. The hotel was recently renovated and just recently changed to card system to get in to the room (Previously still using keys). Breakfast was lousy..can get much better food outside the hotel. The fixture in the restaurant was... More

I stay regularly at the Waterfront and as with the majority of hotels in Labuan it is a nice hotel (recently refurbished) if on a business trip. In any other location it would be a nice vacation hotel as well as the pool is great. However the majority of guests are offshore expats or businessmen and to spend any time... More

Location - perfect. Place - was told recently upgrade in 2010, have the 'colonial' look. lobby is modern almost like a...bank. family had to stand around or wander outside..just 2 long leather like sofa. felt slightly out of place (we dressed in shorts, jeans, holiday you know..) Pool - reasonably big, clean and shady. Sunset bar is nice, good to... More