If people call the housekeeping saying that there are no towels in the bathroom, they meant that they need it NOW. Not 15 mins later, not 20 mins later, and certainly not one hour and 3 calls later. A sad excuse for a 5 star hotel. Shame on you, Marriott. More

We had an overnight stay in hotel, which was quite impressive look, very clean and looks outstanding visibly high in overall Kota . Check-in was breezing fast. They gave to us connected rooms, as courtesy, as we were on family trip. Breakfast, thought more to Malaysian style, was nice tasting. I would like to mention , that sometimes we are... More

I was in Kota Bharu for one night for a state function and stayed in room 1618, a twin room. Quite spacious, and does have that 5 star ambiance that you would expect from this kind of establishment. The check in was quite fast and efficient, no issues there. The staff was helpful and quite friendly. The food at the... More

We stayed here for three nights as part of our own tailor made Malaysian round trip. We wanted to experience the Eastcoast of Malaysia and chose this hotel because it seemed like the only 5-star in town and we were travelling with young children. We originally booked a standard twin room with two double beds which was fine in terms... More

The conditions of the room is really clean and comfortable. The dinner served also varied from different cultures ^_^ Receptionist even helped arrange cab service for different places of interest such as Pantai Cahaya Bulan and so on. More

I really like the decor of this room, so I am also very satisfied conditions in the room very clean, in the future I would choose this hotel as my room, thank you-a lot of fat. More

Kota Bahru is city with character. It is place for adventure and discovery and not the place to go if you are looking luxury and comfort. However if you are looking for some surprises and culture, something different, seriously yummy food, and lovely lovely people, then you have found the right place. This hotel embodies that spirit. It's service is... More

I didn't expect much of this hotel because of the reviews I read about Kota bharu, so I wasn't really that surprised about the quality of the hotel. I also think that this is probably the best hotel in the town. I noticed that this is the hotel the flight hostesses and pilots stay. The hotel would have been nice... More

We stayed for one night and we were desperately disappointed but given the town this is still probably the best option available. The only saving grace was the breakfast which was surprisingly good! Rooms were very old school, room service food was poor (chicken was still raw in the middle) and the spa was really bad. As the other reviews... More