Stayed in a river view room for 3 nights and loved every moment. There was a funny smell on arrival to our floor, but realised there was an entire soccer team staying there too. Lots of smelly blokes who we didn't hear at all. The room was pretty nice, so very relaxing looking out across the river. Loved the breakfast... More

We stayed at this hotel in March, 2012 just for one night just for one night. The check-in staff were not very welcoming, but the room was good. Very clean and a good size. As we were tired we ordered room service, which came fairly quickly. The quality of the food was very average. We could not buy alcohol in... More

room service staff so rude asking me to wait for beverage order for 1 hour to much. front desk staff did not show right attitude,end the call without says anything,.but compliment to your concierge team,very good service date c.in 10/03/2012 date cout 13/03/2012

Lived up to its name. Large, modern hotel with loads of features including pool and gym. Excellent value premier room with river view 150 RM per night (booked through Agoda) including good buffet style breakfast. Large well equipped rooms but note best to take your own beer etc as only the Chinese restaurants serve alcohol in this Muslim state. Easy... More

Staff were pleasant enough but seemed to be poorly trained. The room was OK but not more. There was no safe in the room, essential for foreign visitors. We asked for a wakeup call, but none came (we had an early train to catch). We asked for something to be prepared for breakfast as we had such an early start,... More

The way I see it, Kota Bharu is not a huge tourist destination hence the hotels are nothing flash - they're pretty much stuck in the 80s. I think people coming here need to manage their expectations regarding accommodation. Grand Riverview is quite old-looking but we had a comfortable stay overall. The staff were very friendly and it was an... More

I have stayed here before, some time back but this time the room is better furnished. I booked through Agoda and I got the premium room on the 7th floor. It was a large room. The bathroom has a bath tub and a separate shower. The king size bed was very comfortable. They had a nice selection of food this... More

Come on.. As western standad, it's not even a three star! So far away from reallity!!! We had to change room because of the mold and the other room was just a bit better. So if you book, REMEMBER, be ready to live with sticky skin!!!! And every thing in y our luggage smelly!!!! Really, still want to go????? Can... More

Stayed here twice this month. The rooms is very spacious. But the buffet in the cafe has very limited spread :-(