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Sheraton Langkawi Beach Resort

4.5 of 5
Teluk Nibong, Langkawi 07000, Malaysia
Hotel amenities
Sheraton Langkawi Beach Resort
Ranked #28 of 93 hotels in Langkawi
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943 reviews from our community

Traveller rating
    286
    313
    162
    99
    83
See reviews for
Families
229
 
Couples
418
 
Solo
33
 
Business
29
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Islamabad, Pakistan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We booked Sheraton Langkawi Beach resort for 3 nights. The check in was very smooth and we were served with chilled lemon drink in the hot weather which was very refreshing. The resort is wonderful, very clean and spacious. The service was good and the staff was very helpful. There is battery charged shuttle between rooms to lobby and is... More

Was this review helpful? Yes
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
21 May 2013

Dear AsadTariq, Thank you very much for taking the time to write this review. It was a pleasure to note how much you enjoyed your stay with us as well as the service you received from our associates. Your kind comments are greatly appreciated. We look forward to welcoming you back. Kind regards. More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 May 2013 via mobile

Booked the Sheraton last minute and recieved a good rate, not cheap, but reasonable, I believe that in most circumstances you get what you pay for! Having experienced other Sheraton hotels I was not too worried about the hotel and did not really look into it before hand as I had always found then to be good hotels that are... More

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sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
21 May 2013

Dear Vickie P, Thank you for sharing your recent experience with us in this review. I am sorry that you were disappointed by your experience at the Sheraton Langkawi Beach Resort. I am never proud to know that we have failed to delight a guest, but I do value and appreciate all feedback. Your comments on the maintenance and cleanliness... More

Perth, Australia
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 May 2013

Decided to give this resort another try even thou we had a few hiccups last year. We liked the location and the surrounding areas and we are so glad we did. The resort is quite spread out and a mixture of bungalows and small blocks of rooms, they have used lots of wood and traditional styling to give of a... More

Was this review helpful? Yes
See 5 more reviews by chris_reid00 for Langkawi
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
17 May 2013

Dear chris_reid00, Thank you very much for your kind review. It was a pleasure to note how much you have enjoyed your stay with us this time and we would like to thank you for giving us the opportunity to restore your faith in this Resort. Our associates are the greatest asset for this resort and they are the savior... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 30 April 2013

I'm a return guest with dissatisfaction. I remembered my first stay there in 2010, the experience was excellent. But the standard has dropped tremendously. The resort is very poorly maintained. The room was full of mosquitoes, millipedes, insects and red ants. I had to spent 20 mins to get rid of the ants from my luggage!!!! It feels so itchy... More

Was this review helpful? Yes 1
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
17 May 2013

Dear Xiaobell, Thank you for sharing your experience with us in this review. I would like to apologize for the displeasure you had expressed in regards to your recent stay with us. The shortfalls in our room maintenance as well as food quality that you encountered are very much regretted. We value our guest’s comments and please be assured issues... More

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

We stayed here for about 6 days, and when we first arrived, although they made a mistake with our room, they rectified it very quickly. The staff are very friendly, if not a little under trained, however all of the staff were very pleasant and were able to help us when required. I would not recommend using their tourist office... More

Was this review helpful? Yes 1
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
14 May 2013

Dear Gabriella G, We thank you for taking the time to provide us with the feedback of your stay with us. It is always great to hear that our guests enjoy themselves during their stay. Our associates are the savior when comes to guest satisfaction and they deserved to be recognized when guest’s expectations are met. I shall share your... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2013

We stayed 4 nights in late April and I have to say that we were disappointed overall. Quite simply it needs significant investment in upgrading/maintenance and in a lot of cases staff training. The pool setting is beautiful (especially in the sun) but the tiles in the pool need a bit of cleaning / replacement. Not a criticism but as... More

Was this review helpful? Yes 1
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
14 May 2013

Dear Robin D, Thank you very much for taking the time to write this review. It is regrettable that your stay with us did not meet the expectations that other Sheraton properties have provided for you. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that... More

Kiwi
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 April 2013

Greetings Tan Lee Fong (Sales Manager), Thank you very much for the wonderful stay at Sheraton Langkawi Beach Resort as a returned guest. I appreciate the staff there and can rely on there assistance to make my stay as comfortable as possible. I would also like to send out a Thank you recommendation to RufieQue Qiesya (Food and Beverage) and... More

Was this review helpful? Yes
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
13 May 2013

Dear BrudaT, Thank you very much for your kind review. I was very pleased to learn how much you enjoyed your stay with us and most importantly you were well taken care of by our dedicated associates. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and thank you for letting me know how impressed you... More

Pune, India
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 16 April 2013

We travelled to langkawi in aug 12 for. We booked ourself at Sheraton beach resort for 3 days. WeHad a lot of expectation from the property but must say that I was disappointed... First of all it was a bad choice at my end... away from patong beach where all the action and food options are available. Secondly the place... More

Was this review helpful? Yes 1
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
13 May 2013

Dear myxpressions, Thank you for your feedback from your recent stay. We were disappointed to learn that we failed to meet your expectations and that your stay was a less than enjoyable one. We valued the chance to learn and respond to these opportunities to improve on our facilities and your feedback will certainly be beneficial in any upcoming refurbishment... More

Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 13 April 2013

The hotel overall was fairly nice, albeit showing its age a little. The rooms are pretty spacious and the pool is quite nice (the private beach is not really worth the visit). Langkawi island is actually pretty big so don't expect to be close to many of the popular destinations, and this resort is no exception. Another thing you may... More

Was this review helpful? Yes 1
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
7 May 2013

Dear George F, Thank you very much for taking the time to write this review. I would like to apologize for the displeasure that you experienced whilst waiting for your pick up. Please be assured, we do value all guest comments and I have reviewed the issue raised with our shuttle bus drivers to avoid any future disappointment. We hope... More

Wellington, Wellington, New Zealand
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 10 April 2013

Sadly the Sheraton could do with a facelift or at the least a tidy up. The location is awesome and really puts you in relax mode but everything is a bit shabby. Our chalet on the beach was comfortable and other than housekeeping missing something every day and the odd late pick up which we had to ask for the... More

Was this review helpful? Yes 1
See 3 more reviews by Mysteryevaluator for Langkawi
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review
7 May 2013

Dear Mysteryevaluator, Thank you very much for taking the time to write this review. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always great to receive such praise. Many thanks for enjoying your stay with us and the points raised for our improvement. We look forward to welcoming you back in the... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(39)
  • Spice trader(38)
  • Room service(32)
  • Buffet breakfast(31)
  • Pool area(30)
  • Sea view(24)
  • Very nice(21)
  • Cable car(19)
  • Captains Grill(19)
  • Star hotel(15)

Additional Information about Sheraton Langkawi Beach Resort

Address: Teluk Nibong, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool
Hotel Style:
#11 Romantic Hotels in Langkawi
#12 Luxury Hotels in Langkawi
#15 On the Beach Hotels in Langkawi
Price range (per night): INR7,835 - 15,008
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Welcome to Sheraton Langkawi Beach Resort.Located on the north western shore of Peninsular Malaysia, an ancient group of islands collectively known as Pulau Langkawi awaits you. Our resort is nestled amidst 38 acres of spacious, lush tropical surroundings with private beach coves. Whether you crave an exciting escape or a peaceful sanctuary – you will find it in Langkawi. The resort is just a short 10-minute car ride from Langkawi International Airport. ... more   less 
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Also Known As:
Sheraton Langkawi Beach Hotel Langkawi
Sheraton Langkawi Beach Hotel
Sheraton Langkawi
Langkawi Sheraton

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Sheraton Langkawi Beach Resort
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