When I stayed at the Sheraton, I was made very welcome on arrival. Very weary from travelling from Australia. Had an early check in welcome drink on arrival (which was much appreciated). The staff were so welcoming every time you saw them, would always be very helpful and accommodating. They would go out of there way to be of service... more

Clean, comfortable, roomy. We got a sea view room with spa bath, nice design but now somewhat dated...worn. Otherwise very nice. The monkeys are of course very cheeky! Food is nice but overpriced, as was the wine...if it was available! Pool was nice as was the very small beach area. more

While I must be honest and admit I am biased towards the Starwood hotels and resorts, I can honestly say the review I am about to give will be as impartial as possible given that I am still sitting in the lobby of this fantastic resort after being here for the past week. Lets start where it matters. Food. The... more

I visited the Sheraton Langkawi as a child with my parents, so when my partner and I chose to visit Malaysia for a holiday this was my first choice of stay. The Resort was as beautiful as I remember if not better. I remember reading negative comments from small-minded people on here before we left wondering if I had made... more

The first thing to understand to appreciate any hotel in Langkawi is that, currently, any hotel there is highly overpriced comapred to what was once affordability in Malaysia. On that basis, we found the Sheraton to be a nice place to stay for 10 days. Staff was nice, breakfast really excellent, room we had was a seaview and was very... more

All of the staff there especially Angelica went out of their way to make us feel welcome. They suggested hiring a car to drive around and see the island and for us it was the best way to see the island. We had seen previous negative comments regarding this hotel and we don't feel that these people stayed at the... more

One would expect a 5***** hotel to have reasonable accommodation and good staff. We found the star rating is not a true reflection of this hotel and what it offered. At best we would rate it a 3 star. My husband was taken ill after dining at the feast restaurant. The duty of care was not apparent when this was... more

I suppose you need to qualify what you require from a holiday, if you want peace and quiet and a laid back relaxing time then this is the place to be! We have just spent 4 nights here and wanted a resort where we could do absolutely nothing, except the occasional swim and the walk from the suite to the... more

Nice resort, but I had couple of disappointments. 1. They had offers for three kinds of bungalows. Sea view, partial sea view and garden view. I paid for the one with partial view, but the bungalow they gave me almost didn’t have any sea view at all. I mean, you were able to see the sea, but only from one... more