I had booked the hotel room through internet and the check in was so fast that it appeared like the staff cannot wait to get to bed. It was 11 pm anyway. The delay in getting to the hotel was because the airport taxi driver insisted that the Regency was previously Grand Crystal and Grand Continental hotels. The Regency had... More

From the outside, it looked a pretty okay hotel. The price was Rm108 per night which at a small town like this, you would expect a bit better. Once the elevators opened, you will get an assault of that odor very common to old unwashed carpets and smoking allowed rooms. The bed is curved and lacks support and the walls... More

The rooms are shabby, the bathroom is less than adequate, all of which I could have lived with had it non been for the reek of stale cigarette smoke in the rooms. The hotel does not differentiate between smoking and non-smoking rooms, which I discovered is also true of many other hotels in the area such as the sentosa regency.... More

I stayed here for 2 nights at level 6 on my way to Hatyai. The room is clean & spacious but there is renovation going on on level 5, so it's quite noisy starting around 8.30am. There are also too many dogs in the neighbourhood, all the barking didn't help improve the noise situation. At least the staff are friendly... More