We chose this hotel mainly of its location, which is almost right next to City Square......... We stayed here for 2N to attend a cousin's wedding (not held in the hotel).....so we thought we might be able to squeeze in some shopping while staying here... Check in was smooth and fast.......and the kind receptionist upgraded us to a room with... More

Its a pretty old hotel. I first thought it was affliated to Pan Pacific due to the similar name. The sanitary fittings are branded but very worn out. Everything from towels to doors are very old. However overall, the room is considered clean given that its so old. I appreciate the big window. Location wise its great. It comes with... More

I had stayed here before way back in 2007 and it was quite a nice place. So when I wanted to house a big travelling party, it made sense to book in at the Puteri. As I am no blind mouse, I agree with the immediate past reviews, that the hotel deserves and up-grade, especially that its monthly turnover should... More

We were going to Singapore for a 5-day Christmas holiday and wanted to have a stop-over at Johor Baharu for one night so that it is easy for us to visit my mom the next morning who lives just across the causeway. We choose Puteri Pacific JB because of its location in town, but at a quite corner. As it... More

Booked this hotel thru Asiarooms.com. Called prior to check booking and it was confirmed available. Went there with 9 other family members. Checking-in was ok - no problem. Booked for 3 rooms and only 1 room was available upon check-in because we arrived quite early. After about 20 mins, managed to settle in all 3 rooms and 1 of the... More

Stayed for anight last week. i have stayed at this hotel many times over the years, and sadly it gets from bad to worse. Did online booking this time. On the day of arrival i called up to reconfirm and when i asked the operator to connect to room reservation, reply i got was they're out for lunch ! Seriously,... More

The hotel is an old property right in the heart of Johor Bahru city with a view of the surrounding historical sites, the causeway to Singapore and the Straits of Johor. All in all a rather idyllic location for a hotel. But the property itself belongs to another time and if it undergoes renovation, could be a very nice hotel... More

Stayed for 2 night over the Christmas hols w kids. It was near city square mall where shopping and eating was great. Location was central and easy to get anywhere by cab. The next door kota raya is now closed and that means less shopping. Free parking, decent outdoor pool and spacious gym were pluses. Rooms were decent and spacious... More

I'd been to the hotel's main restaurant twice prior to my stay so I decided that it would be a good idea to book a room for a short stay (2 days 1 night) to do my shopping till night time. I booked a princess deluxe room online and the check-in process was fuss free and fast despite it being... More