Tiny room which smelled of smoke despite our request for non-smoking rooms. Beautiful front lobby. With so many other choices and better prices, I would go out of my way to NOT stay here again. More

Clean. Just very small. The air-condition is not working in the room I am staying. More

Rooms were average in this Hyatt. There was no gym (disappointing) and the pool was closed as it was off season. Rooms were clean, and of course the traditional Japanese hospitality made the stay above average. Breakfast wasn't anything to write home about, but it was on par with what one would expect for a business hotel in Japan. Location... More

I stayed one night in this hotel. I did not like the place at all. Check-in was slow, our request made weeks in advance for early check-in was denied. (More accurately, it could be done if I upgraded to a suite.). The lobby of the hotel was marbled and nice, but the rest of the place looked old and from... More

Not a good hotel. Poky rooms. One drawer broken. No internet connection in room, only on ground floor. Bar closed for a private party one evening, and residents couldn't get a drink or find anywhere to sit in lobby or cafe. No coffee available before early departure. However, nice location near cafes and bars for evening activity. More

The Hyatt Regency is in a very good location just 10 minutes' leisurely walk across the main road on the east side of the JR Hakata station and about 4 blocks away. I had scoped it out a few days prior to my stay, because I went to drop off a bag I didn't want to have on a train... More

There seemed to be some sort of problem with the plumbing as the rooms were very smelly. Staff were generally efficient but definitely needed better customer service training. Particularly the men. The women seemed to provide much better customer service overall. The beds were reasonably comfortable but I was not convinced of their cleanliness. Checkout was lengthy and not especially... More

If you've travelled much in Japan, you'll be familiar with business hotels - small rooms, functional bathrooms, presentable, with enough service to be useful, but no frills. This is one, but at the upper end of the scale. The staff were fairly efficient (Hyatt training at work) but a little fazed by foreigners. The rooms are generous by Japanese standards... More

On my annual business visit to Fukuoka, this year traveling with a colleague, I decided to try something different here. On last year's visit I was unimpressed with the Crowne Plaza, and decided on this Hyatt Regency which is a similar distance from the Hakata train station. I note several of the last reviews refer to this hotel as a... More